Seagate ST500DM002

Overview

The Seagate ST500DM002 is a 3.5-inch internal hard drive designed to provide 500GB of reliable storage for desktop computers, home servers, and direct-attached storage systems. It uses a SATA 6.0Gb/s interface to deliver fast data transfer speeds while maintaining compatibility with older SATA ports. With a 16MB cache and precise AcuTrac servo technology, this drive ensures smooth performance for everyday tasks like file transfers, media streaming, and system backups.

Key features

• 500GB capacity offers ample space for documents, photos, music, and backups without needing to upgrade other components.
• SATA 6.0Gb/s interface supports high-speed data transfers and works seamlessly with both modern and legacy motherboards.
• 16MB cache improves responsiveness by efficiently handling frequent read and write operations.
• AcuTrac servo technology maintains accurate head alignment, enhancing reliability and consistent performance over time.
• Standard 3.5-inch form factor fits easily into most desktop bays, making installation straightforward and flexible.

Key specs

• Storage capacity: 500GB
• Form factor: 3.5-inch
• Interface: SATA 6.0Gb/s (backward compatible)
• Cache size: 16MB
• Technology: AcuTrac servo for precise head positioning

Installation and setup

Installing the ST500DM002 is simple thanks to its standard SATA and power connectors. Just slide the drive into any compatible 3.5-inch bay, connect the SATA and power cables, and initialize the drive within your operating system. This straightforward process makes it easy to expand storage on existing desktop PCs or build new systems without hassle.

Ideal uses and environments

This hard drive suits users who need dependable storage for everyday computing tasks, including expanding media libraries, storing large photo collections, or creating backups for important files. It works well in home offices, gaming setups, and small business environments where cost-effective capacity and reliable performance are priorities. Its compatibility with a wide range of systems makes it a practical choice for upgrading or building desktop storage solutions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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