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APC PTEL2R

RJ-45 and RJ-11 Surge Protection Module for Analog Phone Line

Regular price $39.00

Highlights:

  • Protects analog phone lines from electrical surges up to 0.25 kA peak current
  • Fits compact 1U rack space for easy installation in data centers
  • Supports both RJ-45 and RJ-11 connections for flexible setups
  • Compatible with APC PRM4 and PRM24 chassis for seamless integration
  • Meets UL 497A safety standards to ensure reliable phone line stability

Every order includes:

  • Fast and secure shipping
  • Free 30-days returns
  • Manufacturer warranty
  • Lifetime customer support

Description

Overview

The APC PTEL2R is a surge protection module designed to safeguard analog phone lines connected via RJ-45 and RJ-11 ports. It protects communication equipment from electrical surges by handling peak surge currents up to 0.25 kA, ensuring stable phone line operation in environments where reliability is essential. This compact 1U module fits into APC’s PRM4 and PRM24 rackmount chassis, making it a practical choice for data centers and communication rooms with limited space.

Key features
  • Provides surge protection for both single and dual analog phone lines, enhancing flexibility for various setups
  • Compatible with APC PRM4 and PRM24 rackmount chassis, allowing easy integration and expansion of existing surge protection systems
  • Handles peak surge currents of 0.20 kA in normal mode and 0.25 kA in common mode, meeting UL 497A safety standards for reliable defense
  • Compact 1U design that saves rack space and simplifies installation or replacement within professional environments
  • Designed to maintain phone line stability and prevent costly downtime caused by electrical surges
Key specs
  • Surge current capacity: 0.20 kA (normal mode), 0.25 kA (common mode)
  • Connection types: RJ-45 and RJ-11 ports for analog phone lines
  • Compatibility: Fits APC PRM4 and PRM24 rackmount chassis
  • Module size: 1U rack height
  • Safety standard: UL 497A compliant
Connectivity and compatibility

This module supports both RJ-45 and RJ-11 connections, covering a wide range of analog phone line configurations. Its compatibility with APC’s PRM4 and PRM24 chassis means it integrates seamlessly into existing rack setups, allowing users to expand surge protection without redesigning their infrastructure. This makes it suitable for businesses relying on analog telephony within professional IT or communication environments.

Ideal uses and environments

The PTEL2R is well suited to data centers, communication rooms, and office environments where analog phone lines remain critical. It is a strong choice for facilities that require reliable surge protection to avoid interruptions and damage caused by electrical surges. Its compact size and easy installation make it practical for setups where rack space is limited but protection cannot be compromised.

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Shipping and delivery

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns and refunds

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

Product warranty

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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