Samsung SM-T638UZKEN14

Overview

The Samsung SM-T638UZKEN14 is a 10.1-inch Galaxy Tab Active4 Pro tablet designed to support field teams, warehouse workers, and mobile professionals who need a durable and reliable device in challenging environments. It features a bright WUXGA display that delivers clear visuals both indoors and outdoors, while its rugged design meets MIL-STD-810H standards and IP68 certification to resist drops, dust, water, and temperature extremes. Powered by a Qualcomm Snapdragon 778G processor and 6 GB of RAM, it handles multitasking smoothly, and its 128 GB of internal storage can be expanded with a microSD card up to 1 TB.

Key features

• Rugged construction certified to MIL-STD-810H and sealed to IP68, ensuring reliable operation in harsh conditions including drops, dust, water, and temperature fluctuations
• Bright 10.1-inch WUXGA display that remains visible in various lighting conditions and supports touchscreen input even when using gloves or in wet environments
• Built-in 5G and Wi-Fi 6 connectivity to maintain fast and stable data access whether in the field or at the office
• Removable 7,600 mAh battery designed to last through extended shifts, with an optional No Battery Mode for continuous power when mounted in kiosks or vehicles
• Includes an IP68-rated S Pen for precise input, quick markups, and signatures without compromising durability
• Two programmable keys that can be customized to launch essential apps or functions such as barcode scanning or push-to-talk, streamlining workflows

Key specs

• Display: 10.1-inch WUXGA (1920 x 1200) touchscreen
• Processor: Qualcomm Snapdragon 778G
• Memory: 6 GB RAM
• Storage: 128 GB internal, expandable up to 1 TB via microSD
• Battery: Removable 7,600 mAh with No Battery Mode support
• Connectivity: 5G, Wi-Fi 6
• Durability: MIL-STD-810H certified, IP68 rated for dust and water resistance

Connectivity and compatibility

This tablet offers versatile connectivity options to keep you connected in diverse environments. The integrated 5G modem ensures high-speed mobile data access when Wi-Fi is unavailable, while Wi-Fi 6 provides fast and efficient wireless networking indoors. The device supports microSD expansion for additional storage, and its programmable keys can be tailored to work with specialized apps or hardware like barcode scanners, enhancing compatibility with various enterprise workflows.

Performance and reliability

The combination of the Snapdragon 778G processor and 6 GB of RAM delivers smooth performance across demanding applications such as mapping, inventory management, and video conferencing. Its rugged design and long-lasting battery make it dependable for long shifts in tough conditions, reducing downtime and the need for frequent charging or repairs. The removable battery and No Battery Mode add flexibility for continuous operation in fixed installations or vehicles.

Ideal uses and environments

This tablet is well suited to professionals working in field service, logistics, warehousing, and industrial settings where durability and connectivity are critical. Its glove- and rain-compatible touchscreen, along with the included IP68-rated S Pen, make it practical for outdoor inspections, delivery management, and inventory tracking. The device’s robust build and extended battery life help users stay productive without worrying about hardware failures or power interruptions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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