Lenovo 21LW002AUS

Overview

The Lenovo 21LW002AUS is a 2-in-1 laptop designed to deliver powerful performance and flexible usability for professionals on the go. Equipped with an Intel Core Ultra 5 125U processor featuring 12 cores and 16GB of LPDDR5x RAM, it handles multitasking and demanding workloads with ease. The 13.3-inch WUXGA IPS touchscreen offers vibrant visuals with 100% sRGB color accuracy and 300 nits of brightness, while the 360-degree hinge allows seamless switching between laptop and tablet modes to suit various work styles.

Key features

• Processor with 12 cores that supports smooth multitasking and efficient handling of complex applications
• Touchscreen display that provides accurate colors and sufficient brightness for presentations and creative tasks
• 2-in-1 design with a 360-degree hinge enabling versatile use as both a laptop and a tablet
• Fast and responsive operation thanks to 16GB of LPDDR5x memory
• 512GB NVMe SSD storage offering quick boot times and ample space for files and software
• Wi-Fi 6E and Bluetooth 5.3 for reliable and fast wireless connectivity in various environments
• Two Thunderbolt 4 ports that support high-speed data transfer and connection to external displays or accessories
• Built-in security features including a fingerprint reader, TPM 2.0, and a webcam privacy shutter to protect data and privacy
• Lightweight design at 2.65 pounds, making it easy to carry for frequent travelers or remote workers
• Pre-installed Windows 11 Pro providing professional tools and enhanced productivity right out of the box

Key specs

• Processor: Intel Core Ultra 5 125U with 12 cores
• Memory: 16GB LPDDR5x RAM
• Storage: 512GB NVMe SSD
• Display: 13.3-inch WUXGA IPS touchscreen (1920 x 1200) with 100% sRGB and 300 nits brightness
• Wireless: Wi-Fi 6E, Bluetooth 5.3
• Ports: Two Thunderbolt 4
• Security: Fingerprint reader, TPM 2.0, webcam privacy shutter
• Operating system: Windows 11 Pro
• Weight: 2.65 pounds

Connectivity and compatibility

This laptop supports the latest wireless standards with Wi-Fi 6E and Bluetooth 5.3, ensuring fast and stable connections whether you are in a busy office or working remotely. The two Thunderbolt 4 ports provide versatile options for connecting external monitors, high-speed storage devices, or docking stations, making it easy to expand your workspace or transfer large files quickly.

Performance and reliability

The combination of the Intel Core Ultra 5 125U processor and 16GB of LPDDR5x RAM delivers a responsive experience even when running multiple demanding applications simultaneously. The NVMe SSD storage not only offers ample capacity but also speeds up boot times and application launches. Security features like the fingerprint reader and TPM 2.0 add an extra layer of protection, making this laptop suitable for professional environments where data safety is critical.

Ideal uses and environments

This 2-in-1 laptop fits well in professional settings where flexibility and performance are essential. It works well for office workers who need to switch between typing and touch input, creative professionals requiring accurate color representation, and frequent travelers who benefit from its lightweight design. Its robust security features and Windows 11 Pro make it a strong choice for business users who prioritize data protection and productivity tools.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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