Microsoft ZIP-00019

Overview

The Microsoft ZIP-00019 is a business tablet designed to deliver reliable performance and flexibility for professionals on the move. It features a 13-inch OLED PixelSense Flow touchscreen with a sharp 2880 x 1920 resolution and a smooth 120 Hz refresh rate, ideal for detailed presentations and video calls. Powered by a 12-core Snapdragon X Elite processor, it handles multitasking efficiently while maintaining long battery life. With 16GB of RAM and a 1TB SSD, this tablet manages large files and demanding applications with ease, making it a strong choice for intensive workloads and creative tasks.

Key features

• OLED touchscreen that provides vibrant colors and smooth visuals with a 120 Hz refresh rate for enhanced viewing and interaction
• Snapdragon X Elite processor with 12 cores designed to balance performance and power efficiency for extended use
• 16GB LPDDR5x RAM and 1TB SSD storage to support fast data access and ample space for business files and software
• AI-powered Surface Studio Camera offering 4K video quality and automatic framing to keep you centered during video conferences
• Wi-Fi 7 and Bluetooth 5.4 ensure fast, stable wireless connections for seamless communication and peripheral use
• Two USB-C ports with Thunderbolt 4 and DisplayPort support allow connection to multiple external displays and high-speed accessories
• Durable anodized aluminum body with a built-in kickstand for versatile positioning in various work environments
• Runs Windows 11 Pro, providing a modern and intuitive interface tailored for professional use
• Compatibility with optional Surface keyboards and Slim Pen enhances productivity by enabling typing, drawing, and note-taking

Key specs

• Display: 13-inch OLED PixelSense Flow touchscreen, 2880 x 1920 resolution, 120 Hz refresh rate
• Processor: Qualcomm Snapdragon X Elite, 12 cores
• Memory: 16GB LPDDR5x RAM
• Storage: 1TB SSD
• Camera: AI-enhanced Surface Studio Camera, 4K video, automatic framing
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Ports: 2 x USB-C with Thunderbolt 4 and DisplayPort support
• Operating system: Windows 11 Pro
• Body: Anodized aluminum with built-in kickstand

Connectivity and compatibility

This tablet offers modern connectivity options that support a wide range of peripherals and network environments. The inclusion of Wi-Fi 7 and Bluetooth 5.4 ensures you benefit from the latest wireless standards, providing faster data transfer and more reliable connections. Dual USB-C ports with Thunderbolt 4 and DisplayPort support allow you to connect external monitors, storage devices, and other accessories without compromising speed or performance.

• Wi-Fi 7 for high-speed wireless internet access
• Bluetooth 5.4 for connecting wireless peripherals like headphones and keyboards
• Two USB-C ports supporting Thunderbolt 4 and DisplayPort for versatile external device connections

Designed for modern work environments

The tablet’s durable anodized aluminum chassis and built-in kickstand make it adaptable to various workspaces, whether at a desk, in meetings, or on the go. Its compatibility with Surface keyboards and the Slim Pen adds flexibility, allowing users to switch between typing, drawing, and note-taking effortlessly. The AI-enhanced camera improves video call quality, making it suitable for professionals who rely on remote collaboration and presentations.

This configuration is well suited to business users who need a powerful, portable device capable of handling demanding applications, multimedia tasks, and seamless connectivity throughout the workday.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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