EnGenius DURAFONPRO-HC

Overview

The EnGenius DURAFONPRO-HC is a long-range SIP cordless phone system designed to provide reliable communication across extensive and challenging environments. It supports up to 10 handsets and SIP accounts, making it suitable for businesses that require multiple team members to stay connected over large indoor and outdoor areas. With coverage extending up to 12 floors indoors and reaching as far as 3,000 acres outdoors, this system ensures clear and consistent audio throughout your workspace. It supports both SIP and traditional PSTN analog lines and integrates seamlessly with IP-PBX systems that use standard SIP protocols.

Key features

• Supports up to 10 SIP accounts and 10 handsets, enabling multi-user communication without congestion
• Coverage that spans 12 floors indoors and up to 3,000 acres outdoors, ideal for large buildings and expansive sites
• Allows four simultaneous calls through the base unit, helping teams stay productive without waiting for lines
• Push-to-talk and two-way radio functionality for instant, private group communication, enhancing coordination in noisy or fast-paced environments
• Durable, drop-tested handsets designed to withstand industrial conditions such as construction sites and warehouses
• Long battery life with up to six hours of talk time and 50 hours of standby, supporting extended shifts without frequent recharging
• Compatibility with IP-PBX systems using standard SIP protocols, ensuring smooth integration into existing communication infrastructure

Key specs

• Maximum handsets supported: 10
• SIP accounts supported: 10
• Simultaneous calls: 4
• Indoor coverage: up to 12 floors
• Outdoor coverage: up to 3,000 acres
• Talk time per charge: up to 6 hours
• Standby time per charge: up to 50 hours
• Compatibility: SIP and PSTN analog lines, IP-PBX systems with standard SIP protocols

Connectivity and compatibility

This system works with both SIP-based VoIP networks and traditional PSTN analog lines, offering flexibility for various business setups. It integrates easily with IP-PBX systems that support standard SIP protocols, allowing you to maintain your existing telephony infrastructure while expanding coverage. The ability to handle multiple handsets and simultaneous calls makes it a strong choice for environments where team communication is critical.

Performance and reliability

The handsets feature a rugged, drop-tested design that holds up well in demanding industrial environments such as manufacturing plants, warehouses, and construction sites. The dual-purpose handset functions as both a cordless phone and a two-way radio, providing push-to-talk capabilities for quick and private group communication. This combination of durability and versatile communication options ensures dependable performance throughout long work shifts.

Ideal uses and environments

The EnGenius DURAFONPRO-HC fits well in large commercial buildings, multi-story offices, and expansive outdoor sites like campuses or industrial complexes. It is particularly suited for businesses that need to keep multiple employees connected across wide areas without recurring carrier fees. Teams working in noisy or fast-moving environments will benefit from the push-to-talk feature, while the long battery life supports extended use during long shifts.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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