Jabra 5399-823-309

Overview

The Jabra 5399-823-309 is a stereo headset designed specifically for Microsoft Teams users who need clear, professional audio whether working from home or in a busy office environment. It features 40mm stereo drivers that deliver clear sound for calls and music, and a noise-canceling boom microphone that reduces background noise to ensure your voice comes through clearly. The headset connects via USB-A or 3.5mm jack, offering flexible compatibility with computers, laptops, and mobile devices.

Key features

• On-ear design with soft leatherette ear cushions that provide comfort during long calls or extended use
• Noise-canceling boom microphone that minimizes background noise for clearer voice communication
• Dual connectivity options through USB-A and 3.5mm jack to easily switch between devices
• In-line controls for quick access to volume adjustment, muting, and call answering without interrupting your workflow
• Microsoft Teams certification ensures seamless integration and optimized performance for meetings and calls
• Adjustable headband that offers a secure and comfortable fit for various head sizes
• Lightweight design weighing just 5.2 ounces, reducing fatigue during extended wear

Key specs

• Driver size: 40 mm stereo drivers
• Connectivity: USB-A and 3.5mm jack
• Microphone: Noise-canceling boom mic
• Weight: 5.2 ounces
• Certification: Microsoft Teams certified

Connectivity and compatibility

This headset offers versatile connectivity options that fit a variety of setups. The USB-A connection is ideal for desktop and laptop computers, providing plug-and-play functionality with Microsoft Teams and other communication platforms. The 3.5mm jack allows easy connection to mobile phones, tablets, or other audio devices, making it simple to switch between work and personal use without changing headsets.

Comfort and usability

The on-ear design with cushioned leatherette ear pads ensures comfort even during long meetings or extended remote work sessions. The adjustable headband adapts to different head sizes, providing a secure fit that stays comfortable throughout the day. In-line controls let you manage calls and audio without reaching for your device, helping maintain focus and productivity.

Who this headset is for

This model is well suited to professionals who rely on Microsoft Teams for daily communication and need a headset that balances comfort, clear audio, and flexible connectivity. It works well in home offices, busy workplaces, and remote environments where background noise can be a challenge. If you want a straightforward, reliable headset that supports clear voice calls and stereo sound for music or multimedia, this is a strong choice.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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