HyperX 4P5Q1AA

Overview

The HyperX 4P5Q1AA is a gaming mouse designed to provide precise control and customizable lighting for an enhanced gaming experience. Equipped with a Pixart 3389 sensor that supports up to 16,000 DPI, it tracks movements with high accuracy, making it suitable for fast-paced and competitive gaming. Its 360-degree RGB light ring adds a dynamic visual element that can be tailored to your preferences using HyperX’s NGENUITY software.

Key features

• High-precision Pixart 3389 sensor delivers accurate tracking for sharp responsiveness in gameplay
• 360-degree RGB lighting customizable through NGENUITY software to match your setup or create unique effects
• Durable Omron switches rated for 50 million clicks ensure long-lasting performance during intense gaming sessions
• Six programmable buttons allow quick access to commands and macros without interrupting play
• Onboard memory stores your personalized settings and profiles for convenience across different systems
• Large skates provide smooth and consistent gliding on various surfaces for better control
• Flexible braided cable reduces drag and tangling, improving maneuverability during extended use

Key specs

• Sensor: Pixart 3389
• Maximum DPI: 16,000
• Buttons: Six programmable
• Switch rating: Omron switches rated for 50 million clicks
• Lighting: 360-degree RGB light ring
• Cable: Flexible braided design

Connectivity and compatibility

This wired gaming mouse connects via USB, ensuring a stable and responsive connection without input lag. It is compatible with Windows operating systems and works seamlessly with HyperX’s NGENUITY software for lighting and button customization. The plug-and-play design means it can be used immediately without additional drivers, making it a practical choice for gamers who want reliable performance right out of the box.

Ideal uses and environments

The HyperX Pulsefire Surge fits well in gaming setups where precision and customization are priorities. It is a strong choice for competitive gamers who require fast and accurate tracking, as well as for enthusiasts who appreciate personalized lighting effects. Whether you are playing at home, streaming, or competing in tournaments, this mouse offers the durability and features needed to support extended gaming sessions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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