Microsoft 5Q1-00001

Overview

The Microsoft 5Q1-00001 is a multi-touch laptop designed to deliver a balance of performance, portability, and style. It features a 13.5-inch PixelSense touchscreen with a sharp 2256 by 1504 resolution, ideal for detailed work and media consumption. Powered by an AMD Ryzen 5 4680U six-core processor and 8GB of LPDDR4X RAM, it handles multitasking efficiently, making it suitable for students, professionals, and remote workers who need a reliable device for everyday computing.

Weighing just 2.79 pounds, this laptop is easy to carry between meetings or classes. Its Alcantara-covered keyboard offers a comfortable typing experience, enhanced by backlit keys for use in dim environments. With up to 19 hours of battery life, it supports long workdays and travel without frequent recharging.

Key features

• 13.5-inch PixelSense touchscreen that provides clear and detailed visuals for work and entertainment
• AMD Ryzen 5 4680U six-core processor enabling smooth multitasking and responsive performance
• 8GB LPDDR4X RAM to support multiple applications running simultaneously without slowdowns
• Removable 256GB SSD offering secure storage and the option to upgrade or replace the drive
• Lightweight design at 2.79 pounds for easy portability throughout the day
• Backlit Alcantara keyboard that enhances typing comfort and usability in low-light conditions
• USB-C, USB-A, and Surface Connect ports providing versatile options to connect peripherals and accessories
• Wi-Fi 6 and Bluetooth 5.0 ensuring fast and stable wireless connections for internet and devices
• HD webcam and dual Studio Mics delivering clear video and audio quality for professional calls and meetings

Key specs

• Processor: AMD Ryzen 5 4680U six-core
• Memory: 8GB LPDDR4X RAM
• Storage: 256GB removable SSD
• Display: 13.5-inch PixelSense touchscreen, 2256 x 1504 resolution
• Battery life: up to 19 hours
• Weight: 2.79 pounds
• Wireless: Wi-Fi 6, Bluetooth 5.0
• Ports: USB-C, USB-A, Surface Connect
• Camera: HD webcam

Connectivity and compatibility

This laptop offers a range of ports to connect your essential devices and accessories. The USB-C port supports modern peripherals and charging, while the USB-A port allows connection to older devices without adapters. The Surface Connect port provides a dedicated charging and docking option. Wireless connectivity includes Wi-Fi 6 for faster internet speeds and Bluetooth 5.0 for reliable connections to headphones, mice, and other peripherals.

Performance and reliability

The combination of the AMD Ryzen 5 4680U processor and 8GB of LPDDR4X RAM ensures responsive performance for everyday tasks such as document editing, web browsing, and media streaming. The removable SSD adds a layer of security and flexibility, allowing you to upgrade storage or protect sensitive data. The laptop’s battery life supports extended use without frequent charging, making it dependable for long work sessions or travel.

Ideal uses and environments

This Surface Laptop fits well in environments where portability and performance matter, such as classrooms, home offices, and remote work setups. Its touchscreen and high-resolution display support creative tasks and detailed viewing, while the comfortable keyboard and long battery life make it suitable for extended use. It is a strong choice for users who need a stylish, capable device that adapts to both professional and personal needs.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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