Microsoft AI2-00001

Overview

The Microsoft AI2-00001 is a versatile 14.4-inch multi-touch laptop designed for creators, developers, and professionals who demand both power and adaptability. Its PixelSense Flow display offers a sharp 2400 by 1600 resolution with a smooth 120 Hz refresh rate, ideal for detailed design, video editing, and immersive media. Powered by an Intel Core i7-11370H processor and 32GB of LPDDR4x RAM, it handles demanding applications and multitasking with ease. The NVIDIA GeForce RTX 3050 Ti graphics card with 4GB of GDDR6 VRAM supports advanced graphics tasks, while a 2TB SSD provides fast storage and ample space for large files. Its unique hinge design allows seamless switching between laptop, tablet, and studio modes, adapting to various workflows.

Key features

• 14.4-inch touchscreen display with high resolution and 120 Hz refresh rate for smooth visuals and precise touch input
• Intel Core i7 processor delivering efficient performance for multitasking and demanding software
• NVIDIA GeForce RTX 3050 Ti graphics with 4GB GDDR6 VRAM to support 3D rendering, gaming, and creative applications
• 32GB LPDDR4x RAM enabling smooth operation of heavy workloads and multiple applications simultaneously
• 2TB solid-state drive offering fast boot times and ample storage for large project files and media libraries
• Flexible hinge design that allows easy transition between laptop, tablet, and studio modes to suit different tasks
• Dual Thunderbolt 4/USB4 ports providing high-speed data transfer and versatile connectivity options
• Dolby Vision display technology enhancing color accuracy and contrast for a richer viewing experience
• Dolby Atmos audio system delivering immersive and clear sound for media and calls
• Pre-installed Windows 11 operating system offering a modern and intuitive interface for productivity and creativity
• Lightweight design at approximately 4 pounds, making it portable for use in studios, offices, or on the move

Key specs

• Processor: Intel Core i7-11370H
• Memory: 32GB LPDDR4x RAM
• Storage: 2TB SSD
• Display: 14.4-inch PixelSense Flow touchscreen (2400 x 1600) with 120 Hz refresh rate
• Graphics: NVIDIA GeForce RTX 3050 Ti with 4GB GDDR6 VRAM
• Ports: Dual Thunderbolt 4/USB4
• Operating system: Windows 11
• Weight: Approximately 4 pounds

Connectivity and compatibility

This laptop offers dual Thunderbolt 4/USB4 ports, which support fast data transfer, external displays, and charging capabilities. These ports ensure compatibility with a wide range of peripherals, including high-speed external storage, monitors, and docking stations. The inclusion of Thunderbolt 4 also means support for the latest USB standards, making it a flexible choice for modern workflows.

Performance and reliability

Equipped with a powerful Intel Core i7 processor and 32GB of RAM, this device handles intensive tasks such as video editing, 3D modeling, and software development without lag. The NVIDIA RTX 3050 Ti graphics card enhances performance for graphics-heavy applications and gaming. The 2TB SSD ensures quick boot times and fast access to files, while the durable hinge mechanism supports frequent mode changes without compromising build quality.

Ideal uses and environments

This laptop fits well in creative studios, professional offices, and remote work setups where flexibility and performance are essential. Its touchscreen and multi-mode design make it suitable for artists and designers who benefit from tablet and studio modes, while the powerful hardware supports developers and professionals running demanding software. Its portability also makes it a strong choice for users who need to work on the go without sacrificing capability.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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