Cisco CP-8861-K9=

Overview

The Cisco CP-8861-K9= is a VoIP desktop phone designed to enhance communication and productivity in professional environments. It features a 5-inch high-resolution color display with 800 x 480 pixels, delivering clear visuals for easy navigation through menus and contacts. Equipped with wideband audio technology, it ensures calls sound natural and clear, while built-in encryption protocols keep conversations secure. This phone supports both wired and wireless connections, including Wi-Fi 5 and Bluetooth, making it adaptable to various office setups.

Key features

• 5-inch color display that simplifies menu navigation and contact management
• Dual-position stand allowing flexible placement on desks or walls
• Wi-Fi 5 and Bluetooth support for versatile network and headset connectivity
• Cisco Intelligent Proximity enables seamless transfer of calls from mobile devices to the desk phone
• Two USB Type-A ports for convenient charging of mobile devices directly from the phone
• Built-in Gigabit Ethernet switch to maintain fast and stable network performance
• Full-duplex speakerphone with echo cancellation for clear hands-free conversations
• Secure communication ensured by TLS and SRTP encryption protocols
• Kensington lock slot for physical security and theft protection

Key specs

• Display: 5-inch color screen with 800 x 480 resolution
• Network: Wi-Fi 5 (802.11ac), Bluetooth, Gigabit Ethernet switch
• Audio: Wideband audio with full-duplex speakerphone and echo cancellation
• USB ports: Two USB Type-A for device charging
• Security: TLS and SRTP encryption protocols, Kensington lock slot
• Programmable line keys: Five for quick access to contacts and functions

Connectivity and compatibility

This phone supports multiple connectivity options to fit diverse office environments. The integrated Wi-Fi 5 allows wireless network access without additional hardware, while Bluetooth compatibility enables connection to headsets for hands-free use. The built-in Gigabit Ethernet switch supports high-speed wired connections and can link to other network devices. Two USB ports provide power for charging smartphones or tablets, reducing the need for extra chargers and cables on your desk.

Ideal uses and environments

The CP-8861-K9= is well suited for busy office spaces, call centers, and professional settings where reliable and secure communication is critical. Its flexible mounting options and wireless capabilities make it a strong choice for dynamic workspaces that require mobility and adaptability. Users who frequently switch between mobile and desk phone calls will benefit from the Cisco Intelligent Proximity feature, which streamlines call management and improves audio quality.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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