Microsoft RFZ-00013

Overview

The Microsoft RFZ-00013 is a wireless controller designed to enhance your gaming with precision and comfort. This red Xbox Elite Wireless Controller Series 2 Core features adjustable-tension thumbsticks for fine-tuning your aim and movement, along with a wrap-around rubberized grip that keeps your hands comfortable during extended play. With up to 40 hours of rechargeable battery life and versatile connectivity options including Xbox Wireless, Bluetooth, and USB-C, it works seamlessly with Xbox Series X|S, Xbox One, and Windows PCs.

Key features

• Adjustable-tension thumbsticks that allow you to customize control sensitivity for more precise gameplay
• Wrap-around rubberized grip designed to provide comfort and reduce hand fatigue during long gaming sessions
• Shorter hair trigger locks that enable faster reaction times in competitive scenarios
• Button remapping and profile saving through the Xbox Accessories app, letting you switch between up to three personalized setups
• Rechargeable battery offering up to 40 hours of playtime, minimizing interruptions for charging
• Multiple connectivity options including Xbox Wireless, Bluetooth, and USB-C for flexible use across consoles and PCs
• Includes a USB-C cable, an additional D-pad, and two extra thumbsticks to tailor the controller to your preferences

Key specs

• Battery life: up to 40 hours rechargeable
• Connectivity: Xbox Wireless, Bluetooth, USB-C
• Compatibility: Xbox Series X|S, Xbox One, Windows PCs
• Included accessories: USB-C cable, additional D-pad, two extra thumbsticks
• Color: Red

Connectivity and compatibility

This controller supports multiple connection methods to fit your gaming setup. Xbox Wireless provides a low-latency connection for Xbox consoles, while Bluetooth allows easy pairing with Windows PCs and other compatible devices. The USB-C port offers a wired connection option that also charges the controller’s battery. This flexibility ensures smooth gameplay whether you are on a console or a PC.

Designed for serious gamers

The RFZ-00013 is built for gamers who demand precision and customization. Its adjustable thumbsticks and hair trigger locks give you control over your gameplay mechanics, while the customizable button mapping lets you adapt the controller to different games or play styles. The comfortable grip and long battery life support extended gaming sessions without discomfort or frequent recharging. This controller is a strong choice for competitive players and those who want a versatile device that performs well across multiple platforms.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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