Axis 01189-001

Overview

The Axis 01189-001 is a telescopic ceiling mount designed to securely position cameras in spaces with high ceilings, offering adjustable height from 3.2 to 6 feet. It is especially suited for retail and commercial environments where fixed dome or box cameras require flexible installation heights to achieve optimal coverage. Made from lightweight aluminum, this mount combines durability with ease of installation, while its impact-resistant IK08 rating ensures it withstands the demands of busy indoor spaces.

Key features

• Telescopic design allows precise height adjustment between 3.2 and 6 feet to fit various ceiling heights and camera angles
• Side and rear cable routing options keep cables organized and hidden, maintaining a clean and professional appearance
• Lightweight aluminum construction simplifies handling and installation without sacrificing strength
• Impact-resistant with IK08 rating, providing reliable protection against physical impacts in commercial settings
• Compatible with Axis pendant kits and 3/4" NPS camera holders for versatile camera mounting options
• Works seamlessly with Axis conduit back box to enhance cable management and installation neatness
• PVC-free design supports environmentally conscious installations by reducing harmful materials

Key specs

• Height adjustment range: 3.2 to 6 feet
• Material: lightweight aluminum
• Impact resistance: IK08 rating
• Compatibility: Axis pendant kits, 3/4" NPS camera holders, Axis conduit back box
• Cable routing: side and rear options
• Design: PVC-free

Connectivity and compatibility

This ceiling mount is designed to integrate smoothly with a variety of Axis camera mounting accessories, including pendant kits and 3/4" NPS holders. Its compatibility with the Axis conduit back box further simplifies cable management, making it easier to maintain a tidy installation. These features ensure the mount fits well within existing Axis security camera setups, especially in indoor retail and commercial environments.

Ideal uses and environments

The mount is well suited to indoor retail stores, commercial buildings, and other spaces with high ceilings where cameras need to be positioned securely and at adjustable heights. Its robust construction and impact resistance make it a strong choice for busy environments where equipment durability is essential. The adjustable height feature allows installers to optimize camera angles for comprehensive coverage, improving security monitoring effectiveness.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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