Axis 01189-001

The Axis 01189-001 is a telescopic ceiling mount designed to provide a reliable and adaptable solution for installing cameras in spaces with high ceilings. It is ideal for retail and commercial environments where fixed dome or box cameras need to be securely positioned at varying heights. The mount’s telescopic feature allows you to adjust its length from 3.2 to 6 feet, so you can set the perfect height for optimal camera coverage without complicating the installation process.

Constructed from lightweight aluminum, this mount balances durability with ease of handling, making it straightforward to install and maintain. Its design includes side and rear cable routing options, which help keep cables organized and out of sight, resulting in a clean and professional appearance. The mount is impact-resistant with an IK08 rating, ensuring it can withstand the demands of busy commercial spaces without compromising security or stability.

Compatibility is another strong point of the Axis 01189-001. It works seamlessly with various Axis pendant kits and 3/4" NPS camera holders, as well as the Axis conduit back box, which simplifies cable management even further. Additionally, the mount is PVC-free, offering an environmentally conscious choice for businesses looking to reduce their ecological footprint. Overall, this ceiling mount is a practical, sturdy, and versatile option for anyone needing a dependable way to install cameras in indoor retail or commercial settings.

• Adjustable height from 3.2 to 6 feet
• Works with Axis pendant kits and 3/4" NPS camera holders
• Lightweight and durable aluminum construction
• Impact-resistant with IK08 rating
• Side and rear cable routing for a clean setup
• Compatible with Axis conduit back box for easy cable management
• Suitable for indoor retail and commercial spaces
• PVC-free design for an eco-friendly choice

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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