Microsoft ZHY-00036

Overview

The Microsoft ZHY-00036 is a 13-inch tablet PC designed to deliver a smooth and responsive Windows 11 experience. It runs on a powerful 10-core Qualcomm Snapdragon X Plus processor, which combines efficient performance with integrated Adreno graphics and a dedicated Hexagon NPU that accelerates AI tasks. This makes it well-suited for users who need a device capable of handling multitasking, creative work, and hybrid work environments without compromise.

The tablet features a PixelSense Flow display with a sharp 2880 by 1920 resolution and a 120 Hz refresh rate, providing clear visuals and fluid motion whether you’re browsing, streaming, or working on detailed projects. The screen is protected by Gorilla Glass 5, adding durability for everyday use. With 16GB of LPDDR5x RAM and a 512GB SSD, the device offers ample memory and fast storage to keep your applications running smoothly and your files readily accessible.

Connectivity options include the latest Wi-Fi 7 and Bluetooth 5.4 standards, ensuring fast and reliable wireless connections. Two USB-C ports support both video output and charging, giving you flexibility for external displays and accessories. The front and rear cameras are enhanced with AI features and support 4K video recording, making this tablet a solid choice for video calls, content creation, and capturing high-quality images.

This Surface Pro model is ideal for professionals, students, and creatives who want a versatile device that adapts to different tasks. Whether paired with a keyboard for productivity, used with a pen for drawing and note-taking, or operated as a standalone tablet, it offers a balanced combination of power, portability, and advanced features.

Key features

• Snapdragon X Plus processor with 10 cores enables efficient multitasking and smooth performance across demanding applications
• 45 TOPS Qualcomm Hexagon NPU accelerates AI-driven tasks, enhancing responsiveness and intelligent features
• PixelSense Flow display with 2880 x 1920 resolution and 120 Hz refresh rate delivers sharp images and fluid visuals for work and entertainment
• Durable Gorilla Glass 5 protects the screen from everyday scratches and impacts, extending device longevity
• 16GB LPDDR5x RAM combined with 512GB SSD storage ensures fast app loading and ample space for files and projects
• Wi-Fi 7 and Bluetooth 5.4 provide the latest wireless standards for stable, high-speed connections and peripheral support
• Two USB-C ports support video output and charging, allowing easy connection to external monitors and accessories
• AI-enhanced front camera and 10.5 MP rear camera with 4K video recording support high-quality video calls and content creation

Key specs

• Processor: Qualcomm Snapdragon X Plus, 10 cores
• Neural processing unit: 45 TOPS Qualcomm Hexagon NPU
• Display: 13-inch PixelSense Flow, 2880 x 1920 resolution, 120 Hz refresh rate
• Memory: 16GB LPDDR5x RAM
• Storage: 512GB SSD
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Ports: Two USB-C supporting video output and charging
• Front camera: AI-enhanced
• Rear camera: 10.5 MP with 4K video recording
• Display protection: Gorilla Glass 5

Connectivity and compatibility

This tablet supports the latest wireless standards, including Wi-Fi 7 for faster and more reliable internet connections, and Bluetooth 5.4 for seamless pairing with peripherals like headphones, keyboards, and mice. The two USB-C ports allow you to connect external displays, storage devices, or charge the tablet, making it flexible for various setups whether at home, in the office, or on the go.

Ideal uses and environments

The Microsoft Surface Pro ZHY-00036 fits well in professional and creative environments where portability and performance are essential. It works well for students who need a responsive device for note-taking and research, as well as for professionals handling multitasking and video conferencing. Its high-resolution display and AI-enhanced cameras also make it a strong choice for content creators and remote workers who require clear visuals and reliable connectivity.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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