Microsoft S4V-00012

Overview

The Microsoft S4V-00012 is an Xbox One Stereo Headset designed to deliver clear and immersive stereo sound for gaming. It connects via a 3.5 mm wired jack, ensuring a stable audio connection without wireless interference or battery concerns. The headset features an over-ear design that provides comfort during extended gaming sessions, while its lightweight build helps prevent fatigue.

With integrated volume controls, you can easily balance game audio and voice chat, making it easier to stay focused during gameplay. The retractable cable adds convenience for storage and portability, fitting well into both home and on-the-go gaming setups.

Key features

• Over-ear design that offers comfort for long gaming sessions without causing discomfort
• 3.5 mm wired connection providing reliable and consistent audio performance
• Rich stereo sound with a frequency range of 20Hz to 20kHz for detailed audio reproduction
• Lightweight and durable construction that withstands regular use
• Integrated volume controls to easily adjust the balance between game sounds and voice chat
• Retractable cable design for easy storage and transport, reducing cable clutter
• Dynamic drivers that deliver immersive audio quality, enhancing in-game environments and communication

Key specs

• Connection type: 3.5 mm wired jack
• Frequency response: 20Hz to 20kHz
• Design: Over-ear
• Cable: Retractable
• Compatibility: Xbox One console
• Weight: Lightweight construction

Connectivity and compatibility

This headset connects directly to the Xbox One controller using a standard 3.5 mm audio jack, ensuring compatibility with all Xbox One consoles that support this connection. The wired connection eliminates latency and interference issues common with wireless headsets, making it a dependable choice for competitive gaming.

Its plug-and-play design means no additional setup is required, allowing you to jump into your games quickly. The headset is also compatible with other devices that accept 3.5 mm audio input, providing versatility beyond Xbox One.

Ideal uses and environments

The Microsoft S4V-00012 headset is well suited for Xbox One players who prioritize clear communication and dependable sound quality during gaming sessions. It works well for solo campaigns where immersive audio enhances the experience, as well as multiplayer matches where clear voice chat is essential for teamwork.

Its comfortable fit and lightweight design make it a strong choice for extended gaming marathons, while the retractable cable adds convenience for gamers who travel or attend LAN parties. This headset fits naturally into any gaming setup without adding complexity or requiring frequent maintenance.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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