Lenovo 12QN0002US
ThinkSmart Core Full Room Kit
Lenovo ThinkSmart Core Full Room Kit is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The Lenovo 12QN0002US is a Microsoft Teams Rooms system designed as the ThinkSmart Core Full Room Kit to facilitate large conference calls with ease and reliability. It combines a powerful Intel Core i5-1145G7E processor, 8GB of DDR4 memory, and a 256GB PCIe NVMe SSD to ensure smooth performance and fast startup times. This all-in-one solution integrates a 10.1-inch multi-touch IP Controller, a ThinkSmart Bar with advanced audio capabilities, and a full-room camera to deliver seamless video conferencing experiences in medium to large meeting spaces.
Key features
- Multi-touch 10.1-inch IP Controller simplifies meeting management with intuitive controls for starting calls, managing participants, and adjusting room settings.
- ThinkSmart Bar includes a 4-speaker design and a 6-microphone array that captures clear audio from across the table, enhancing communication for all attendees.
- Full-room camera provides wide coverage, ensuring remote participants have a comprehensive view of the meeting space.
- Supports optional satellite microphones to extend voice pickup in larger rooms or when seating is spread out.
- Connectivity options include Wi-Fi 6 and Bluetooth 5.0 with vPro for flexible network setups and peripheral connections.
- Multiple USB-C, HDMI, and Ethernet ports allow versatile display and device integration to fit various room layouts and meeting styles.
- Pre-installed Microsoft Teams Rooms software streamlines deployment and ensures compatibility with Microsoft’s collaboration platform.
Key specs
- Processor: Intel Core i5-1145G7E with 8MB cache
- Memory: 8GB DDR4 soldered to the board
- Storage: 256GB PCIe 3.0x4 NVMe SSD
- Controller display: 10.1-inch multi-touch IP Controller
- Audio: 4 speakers and 6-microphone array in ThinkSmart Bar
- Wireless: Wi-Fi 6 and Bluetooth 5.0 with vPro
- Ports: USB-C, HDMI, Ethernet
Connectivity and compatibility
This kit offers a range of connectivity options to suit different room configurations and network environments. Wired Ethernet ensures stable and consistent performance, while Wi-Fi 6 provides flexibility when cabling is limited. USB-C and HDMI ports support external displays and peripherals, allowing you to customize the setup to your specific needs. Bluetooth 5.0 with vPro adds support for wireless accessories and device management.
Ideal uses and environments
The ThinkSmart Core Full Room Kit is well suited to medium and large conference rooms, boardrooms, and training spaces that rely on Microsoft Teams Rooms for collaboration. It supports hybrid meeting scenarios by delivering clear audio and comprehensive video coverage, helping both in-person and remote participants engage effectively. The option to add satellite microphones makes it a strong choice for larger tables or rooms where voice pickup needs to extend beyond the main microphone array.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.









