Planar 998-0368-00

Overview

The Planar 998-0368-00 is a wall mount bracket designed specifically for Planar VM Series displays used in landscape orientation. It serves as a robust mounting solution for video wall installations, enabling precise positioning and easy access to the rear of each display without dismantling the entire setup. This mount supports models such as the VM55LX-U, VM55LX-X, and VM55MX-X, making it a reliable choice for professional AV environments.

Key features

• Spring-loaded scissor extension that smoothly glides the display forward, providing quick and convenient rear access for cable management or panel replacement
• Integrated service kickstand that holds the display at an ergonomic angle during maintenance, freeing both hands for efficient work
• Lateral adjustment controls allowing fine-tuning of the display position to achieve seamless alignment across multiple screens in a video wall
• Low-profile design that securely supports the display while maintaining a clean and unobtrusive appearance
• Includes all necessary mounting hardware and clear installation documentation to simplify setup

Key specs

• Compatible display models: Planar VM55LX-U, VM55LX-X, VM55MX-X
• Orientation: Landscape
• Mount type: Wall mount bracket with spring-loaded scissor extension
• Adjustment: Lateral fine-tuning for precise alignment
• Service access: Rear access with integrated service kickstand
• Included accessories: Mounting hardware and installation guide

Installation and setup

The mount is engineered to streamline installation and ongoing maintenance. Its spring-loaded mechanism allows the display to glide forward easily, creating enough space to route cables or replace panels without removing the entire video wall. The integrated kickstand holds the display securely at a comfortable angle, making service tasks more manageable and reducing downtime.

Ideal uses and environments

This mounting solution is well suited for demanding video wall projects in retail spaces, corporate lobbies, command and control centers, and other professional settings where uptime and visual continuity are critical. It supports environments that require frequent maintenance access while maintaining a clean and precise video wall appearance.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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