Microsoft 5W6-00001

Overview

The Microsoft 5W6-00001 is a 15-inch Surface Laptop 4 designed to deliver a versatile computing experience whether you are working from home, attending classes, or traveling. Its PixelSense touchscreen offers a sharp 2496 × 1664 resolution that responds smoothly to multi-touch gestures, making navigation and content interaction intuitive. Powered by an AMD Ryzen 7 4980U processor and 8 GB of RAM, it handles multitasking and everyday applications with ease, while a 512 GB SSD ensures fast boot times and ample storage for your files. With up to 17.5 hours of battery life, this laptop supports long workdays and entertainment sessions without frequent recharging.

Key features

• PixelSense touchscreen that supports multi-touch input for natural scrolling, tapping, and annotating
• AMD Ryzen 7 4980U processor providing reliable performance for productivity and creative tasks
• 8 GB of RAM to maintain smooth operation when running multiple apps or browser tabs
• 512 GB solid-state drive that reduces startup times and offers generous space for documents and media
• Battery life lasting up to 17.5 hours, suitable for extended use away from power outlets
• Wi-Fi 6 and Bluetooth 5.0 for fast and stable wireless connectivity with modern accessories
• Built-in Omnisonic speakers tuned with Dolby Atmos for clear and immersive audio during calls and media playback
• HD webcam combined with dual Studio Mics to ensure professional-quality video conferencing
• Lightweight magnesium chassis weighing just 3.4 pounds, making it easy to carry throughout the day
• Multiple ports including USB-C, USB-A, and a 3.5 mm headphone jack to connect a wide range of peripherals

Key specs

• Processor: AMD Ryzen 7 4980U
• Memory: 8 GB RAM
• Storage: 512 GB SSD
• Display: 15-inch PixelSense touchscreen, 2496 × 1664 resolution
• Battery life: up to 17.5 hours
• Wireless: Wi-Fi 6, Bluetooth 5.0
• Weight: 3.4 pounds
• Ports: USB-C, USB-A, 3.5 mm headphone jack

Connectivity and compatibility

This laptop offers a balanced selection of ports and wireless standards to fit into most modern setups. The USB-C port supports fast data transfer and charging, while the USB-A port allows connection to legacy devices. The 3.5 mm headphone jack is convenient for wired audio accessories. Wi-Fi 6 ensures faster and more reliable internet connections in crowded networks, and Bluetooth 5.0 supports a wide range of wireless peripherals such as headphones, mice, and keyboards.

Performance and reliability

The combination of the AMD Ryzen 7 4980U processor and 8 GB of RAM provides a responsive experience for multitasking, office productivity, and light creative work. The 512 GB SSD not only speeds up boot and load times but also offers quiet and durable storage. The magnesium chassis adds durability while keeping the weight low, making it a dependable choice for users who need a laptop that can keep up with a busy schedule.

Ideal uses and environments

This Surface Laptop 4 fits well in environments ranging from classrooms and home offices to business meetings and travel. Its long battery life and lightweight design make it suitable for students and professionals who move between locations. The touchscreen and high-resolution display enhance productivity and media consumption, while the quality audio and webcam setup support clear communication during remote work or virtual learning.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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