APC AP9827
Cable, UPS Communications Simple Signalling (USB to RJ-45)
APC Cable, UPS Communications Simple Signalling (USB to RJ-45) is backordered and will ship as soon as it is back in stock.
Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
APC Cable, UPS Communications Simple Signalling (USB to RJ-45) is backordered and will ship as soon as it is back in stock.
Description
Description
Overview
The APC AP9827 is a communication cable designed to link your UPS system to your computer, enabling effective monitoring and management of your power backup. With a 6-foot length, it offers flexibility to position your devices comfortably, even in confined or crowded spaces. The cable features USB Type A to RJ-45 connectors, ensuring compatibility with various UPS models, including the Back-UPS LS 500 series. Its durable black design provides a professional appearance while withstanding regular use in different environments.
This cable is well suited for home offices, small businesses, or data centers where maintaining uninterrupted power and protecting critical equipment is essential. Lightweight and easy to install, it operates reliably across a wide temperature range and in high humidity conditions, making it adaptable to diverse settings.
Key features
- 6-foot length allows flexible device placement without strain or clutter
- USB Type A to RJ-45 connectors provide stable and secure communication between UPS and computer
- Compatible with Back-UPS LS 500 series, ensuring seamless integration with supported UPS models
- Durable black cable design maintains a professional look while resisting wear from frequent use
- Lightweight construction at just over 1 pound makes handling and installation straightforward
- Reliable operation within temperatures from 32 to 113 °F supports various environmental conditions
- Designed to function in high humidity environments up to 95% relative humidity, enhancing durability
Key specs
- Cable length: 6 feet
- Connectors: USB Type A to RJ-45
- Compatible UPS models: Back-UPS LS 500 series
- Weight: approximately 1.01 pounds
- Operating temperature range: 32–113 °F (0–45 °C)
- Relative humidity tolerance: up to 95%
Connectivity and compatibility
This cable bridges the communication between your UPS and computer using a USB Type A connector on one end and an RJ-45 connector on the other. This setup supports efficient data transfer for power management software, allowing you to monitor battery status, runtime, and power events. It is specifically compatible with APC’s Back-UPS LS 500 series, making it a reliable choice for users of these UPS models.
Installation and setup
Installation is straightforward thanks to the plug-and-play design. The 6-foot length provides enough reach to connect devices even when they are not immediately adjacent, reducing the need for additional extension cables. Its lightweight and flexible construction make routing the cable through tight spaces or behind equipment racks simple and hassle-free.
Ideal uses and environments
This communication cable fits well in environments where uninterrupted power is critical, such as home offices, small business setups, and data centers. Its ability to operate reliably in a wide temperature range and high humidity conditions means it can be used in various climates and indoor settings without concern for performance degradation. Users who require dependable UPS monitoring and management will find this cable a practical and effective solution.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.
Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.
