HP 428H5AA

Overview

The HP 428H5AA is a wired USB headset designed to provide clear audio and reliable comfort for calls, meetings, and everyday listening. It connects via a USB-A plug that works seamlessly with Windows, macOS, and Chrome OS without requiring additional drivers. Weighing just 0.09 kg and featuring soft vegan-leather cushions, this headset is comfortable for extended use during virtual meetings, online classes, or gaming sessions.

Key features

• Noise-cancelling microphone that reduces background noise for clearer speech during calls and meetings
• Flexible boom arm allows precise microphone positioning to capture your voice accurately
• In-line controls provide quick access to volume adjustment and mute functions without interrupting your workflow
• Lightweight design with soft vegan-leather ear cushions ensures comfort during long periods of use
• Durable construction made with 60 percent recycled plastics supports sustainability and withstands daily commuting
• Plug-and-play USB-A connection offers compatibility across multiple operating systems without the need for extra drivers
• One-year limited warranty from HP offers added peace of mind for your investment

Key specs

• Connection type: Wired USB-A
• Weight: 0.09 kg
• Microphone: Noise-cancelling with flexible boom arm
• Ear cushions: Soft vegan-leather
• Material composition: 60 percent recycled plastics
• Compatibility: Windows, macOS, Chrome OS
• Warranty: One-year limited warranty

Connectivity and compatibility

This headset uses a standard USB-A connection that ensures easy setup and broad compatibility. It works instantly with Windows, macOS, and Chrome OS devices, making it a versatile choice for users who switch between laptops and desktops. The plug-and-play design eliminates the need for driver installation, allowing you to focus on your tasks without technical delays.

Comfort and durability

Designed for extended wear, the headset’s lightweight frame and soft vegan-leather cushions reduce pressure on your ears and head. This makes it suitable for long conference calls, online classes, or gaming sessions. Its durable build withstands daily use and travel between home and office, while the use of recycled plastics reflects a commitment to environmental responsibility.

Ideal uses and environments

The HP 428H5AA headset fits well in remote work setups, online education, and casual gaming environments. It supports clear communication for professionals who spend hours in virtual meetings, educators conducting online classes, and students balancing study and entertainment. Its noise-cancelling microphone and easy controls help maintain focus and productivity in busy or noisy surroundings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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