QNAP TRAY-25-NK-BLK05

Overview

The QNAP TRAY-25-NK-BLK05 is a 2.5-inch drive tray designed to simplify the process of adding or swapping solid-state drives (SSD) or hard disk drives (HDD) in compatible QNAP storage systems. It supports quick, toolless installation, allowing users to upgrade storage capacity or replace drives with minimal downtime. This tray is compatible with models like the TS-1635AX, TS-963X, and TVS-951X, making it a practical choice for IT administrators, creative professionals, and home-lab users who need flexible and efficient storage management.

Key features

• Toolless mounting system that enables fast and screwdriver-free drive installation or replacement
• Compatible with both 2.5-inch SSDs and HDDs, offering versatile storage upgrade options
• Constructed from durable black plastic that balances lightweight handling with secure drive support
• Designed without a key lock to provide quick access in controlled environments where physical security is managed separately
• Fits seamlessly into select QNAP NAS enclosures, ensuring reliable drive seating and easy maintenance

Key specs

• Drive size supported: 2.5 inches
• Material: Black plastic
• Lock mechanism: None (no key lock)
• Compatible QNAP models: TS-1635AX, TS-963X, TVS-951X

Designed for flexible storage management

This tray is ideal for environments where rapid drive swaps or upgrades are frequent, such as small office file servers, media production workflows, or development labs. Its toolless design reduces downtime during RAID rebuilds or capacity expansions, helping maintain productivity without complex procedures. Keeping spare trays on hand allows quick response to changing storage demands or hardware failures.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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