EPOS 1000631

Overview

The EPOS 1000631 is a mono wireless DECT headset designed for professionals who spend long hours on calls and require freedom of movement without sacrificing audio quality. It offers a wireless range of up to 591 feet from its base, ensuring reliable connectivity throughout large office spaces or home environments. With a battery life of up to 10 hours and fast recharge time, this headset supports extended use during busy workdays.

Key features

• DECT wireless technology provides a stable connection over long distances, allowing you to move freely without dropped calls.
• Adjustable boom microphone with noise cancellation filters out background sounds for clear voice transmission in noisy settings.
• FlexFit design offers versatile wearing options including headband, ear hook, or neckband to suit personal comfort preferences.
• Lightweight construction at about 2 ounces combined with soft leatherette earpads ensures comfort during extended wear.
• Integrated busy light signals to colleagues when you are on a call, helping to minimize interruptions.
• DECT security with 128-bit encryption protects your conversations from unauthorized access.
• Rechargeable battery supports up to 10 hours of talk time and fully recharges in approximately one hour for quick midday top-ups.
• Includes a USB Type-A DECT adapter and is compatible with EPOS Impact 5000 Series bases for easy integration with desk phones and softphones.

Key specs

• Wireless range: up to 591 feet (DECT technology)
• Battery life: up to 10 hours talk time
• Recharge time: about 1 hour
• Weight: approximately 2 ounces
• Security: DECT Security standard with 128-bit encryption
• Included adapter: USB Type-A DECT adapter

Connectivity and compatibility

This headset connects wirelessly via DECT technology, providing a secure and interference-free link to its base station. It works seamlessly with EPOS Impact 5000 Series bases, making it suitable for integration with a variety of desk phones and computer softphones. The included USB Type-A DECT adapter simplifies setup for PC or laptop users, ensuring quick and reliable pairing.

Comfort and usability

The FlexFit system allows users to choose between three wearing styles—headband, ear hook, or neckband—so you can find the most comfortable fit for your daily routine. The soft leatherette earpads rest gently on the ear, reducing fatigue during long calls. The lightweight design adds to the overall comfort, making it easy to wear the headset throughout the workday.

Ideal uses and environments

This headset is well suited to open office environments, customer support centers, and home workstations where mobility and clear communication are essential. Its noise-cancelling microphone and secure wireless connection make it a strong choice for professionals who need to stay connected while moving around their workspace. The integrated busy light also helps maintain focus by signaling call status to nearby colleagues.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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