Microsoft R8P-00024

Overview

The Microsoft R8P-00024 is a business laptop designed to deliver a balance of performance and portability. It features a 13.5-inch PixelSense touchscreen with a sharp 2256 x 1504 resolution enhanced by Dolby Vision IQ, providing vibrant and clear visuals suitable for presentations, creative projects, and media consumption. Powered by a 12th Gen Intel Core i5 processor with 10 cores, combined with 16GB of LPDDR5X RAM and a 512GB NVMe SSD, this laptop handles multitasking and demanding applications with ease. Its lightweight matte black aluminum chassis weighs just 2.86 pounds, making it convenient for professionals on the move. With up to 18 hours of battery life, it supports extended work sessions without frequent charging.

Key features

• 13.5-inch PixelSense touchscreen that enhances interaction and visual clarity for work and entertainment
• 12th Gen Intel Core i5 processor with 10 cores to support smooth multitasking and efficient performance
• 16GB LPDDR5X RAM and 512GB NVMe SSD for fast application loading and responsive system operation
• Matte black aluminum body that combines a professional look with lightweight portability
• Battery life lasting up to 18 hours to keep you productive throughout the day without interruptions
• Wi-Fi 6 and Bluetooth 5.2 for stable and fast wireless connectivity in various environments
• Thunderbolt 4 port enabling high-speed data transfer and connection to external displays or accessories
• Built-in 720p webcam and dual studio microphones designed to deliver clear video and audio during virtual meetings
• Omnisonic speakers with Dolby Atmos technology that provide immersive sound for calls and media playback
• Pre-installed Windows 11 Pro offering advanced business features and security for professional use

Key specs

• Processor: 12th Gen Intel Core i5 with 10 cores
• Memory: 16GB LPDDR5X RAM
• Storage: 512GB NVMe SSD
• Display: 13.5-inch PixelSense touchscreen, 2256 x 1504 resolution, Dolby Vision IQ
• Weight: 2.86 pounds
• Battery life: Up to 18 hours
• Wireless: Wi-Fi 6, Bluetooth 5.2
• Ports: Thunderbolt 4
• Camera: 720p webcam
• Operating system: Windows 11 Pro

Connectivity and compatibility

This laptop offers modern connectivity options to keep you connected and productive. The inclusion of Wi-Fi 6 ensures faster and more reliable wireless internet access, while Bluetooth 5.2 supports seamless pairing with peripherals like headphones and mice. The Thunderbolt 4 port provides versatile connectivity for high-speed data transfer, charging, and connecting to external monitors or docking stations. These features make it compatible with a wide range of business accessories and networks, fitting well into professional office setups and remote work environments.

Performance and reliability

Equipped with a 12th Gen Intel Core i5 processor and 16GB of LPDDR5X RAM, this laptop handles multitasking and demanding business applications efficiently. The 512GB NVMe SSD offers quick boot times and fast access to files, reducing wait times during your workday. Its durable aluminum chassis not only looks sleek but also withstands daily use and travel. The long battery life supports extended periods away from power outlets, making it a dependable choice for professionals who need consistent performance on the go.

Ideal uses and environments

This model is well suited for business professionals who require a portable yet powerful laptop for office tasks, remote collaboration, and multimedia presentations. Its high-resolution touchscreen and Dolby Vision IQ support creative work and content consumption, while the advanced connectivity options ensure smooth communication and data transfer. Whether you are working from a home office, attending meetings, or traveling, this laptop fits naturally into a variety of professional settings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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