HPE JL383A

Overview

The HPE JL383A is a managed network switch designed for small offices, retail environments, and branch locations that need reliable connectivity and power delivery for multiple devices. It features eight Gigabit Ethernet ports, with four supporting Power over Ethernet Plus (PoE+) to power IP phones, security cameras, and wireless access points without separate power adapters. With a PoE budget of 65 watts and a switching capacity of 16 Gbps, this switch ensures smooth data flow and efficient power management in compact setups.

Key features

• Four PoE+ ports provide flexible power delivery to network devices, reducing the need for additional power cables and adapters.
• Supports up to 256 VLANs, allowing you to segment voice, video, and data traffic for improved network organization and security.
• Layer 3 static routing with up to 32 routes enables local inter-VLAN communication without relying on an external router, enhancing network efficiency.
• User-friendly web interface simplifies configuration and monitoring, making it accessible for IT staff without deep networking expertise.
• Access control lists and RADIUS authentication add layers of security by controlling user access and validating devices on the network.
• Fan-less design ensures silent operation, making it suitable for noise-sensitive environments like classrooms and reception areas.
• Energy-saving features, including scheduled port power, help reduce electricity costs by powering down devices outside business hours.
• Flexible mounting options allow installation on a desktop, wall, or under a desk to fit various workspace layouts and cabling needs.

Key specs

• Ports: 8 Gigabit Ethernet ports, 4 with PoE+ support
• PoE budget: 65 watts total
• Switching capacity: 16 Gbps
• Forwarding rate: 11.9 million packets per second (Mpps)
• VLAN support: up to 256 VLANs
• Layer 3 routing: static routing with up to 32 routes
• Cooling: passive, fan-less design
• Management: web-based interface

Connectivity and compatibility

This switch connects seamlessly with a variety of network devices such as IP phones, wireless access points, and security cameras that require PoE power. Its Gigabit Ethernet ports ensure fast data transfer rates suitable for modern office applications, video streaming, and voice communications. The support for VLANs and static routing makes it compatible with segmented network architectures and multi-department setups.

Installation and setup

Installation is straightforward with plug-and-play PoE ports that automatically adjust power output to connected devices. The included mounting brackets provide versatile placement options, whether on a desktop, mounted on a wall, or installed under a desk. The intuitive web interface guides users through configuration, reducing setup time and simplifying ongoing management.

Ideal uses and environments

This switch fits well in small business offices, retail stores, and branch locations that need a compact yet capable network solution. Its silent operation and flexible mounting make it a good choice for noise-sensitive areas like classrooms or reception desks. The combination of PoE support and VLAN segmentation suits environments where multiple device types and secure traffic separation are required.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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