Black Box USB3ACE-15M

Overview

The Black Box USB3ACE-15M is an active USB 3.0 extension cable designed to extend SuperSpeed USB connections up to 15 meters while preserving data integrity and performance. It supports data transfer rates up to 5 Gbps, making it suitable for high-bandwidth devices like machine vision cameras, high-resolution security cameras, and external solid state drives. The cable’s built-in repeater ensures reliable signal transmission without the need to relocate your computer or compromise on speed.

Key features

• Extends USB 3.0 connections up to 15 meters with full SuperSpeed performance maintained
• Active repeater technology preserves signal quality over longer distances
• Bus-powered design with an additional USB connector to supply extra current for power-hungry peripherals
• Plug-and-play setup with no drivers or configuration required, compatible with Windows, macOS, and Linux
• Blue jacketed cable measuring 16 feet (5 meters) for easy identification and durability
• Specifically engineered for USB 3.0 devices, ensuring optimal performance without backward compatibility issues

Key specs

• Data transfer rate: up to 5 Gbps (USB 3.0 SuperSpeed)
• Cable length: 16 feet (5 meters)
• Maximum extension distance: 15 meters
• Power: bus powered with optional secondary USB connector for additional current
• Compatibility: Windows, macOS, Linux (USB 3.0 only)

Connectivity and compatibility

This extension cable connects directly to any USB 3.0 port on your host device and supports a wide range of USB 3.0 peripherals. It is not compatible with USB 2.0 or USB 1.1 devices, ensuring that only high-speed connections are maintained. The secondary USB plug provides extra power for devices that require more current than the host port can supply, eliminating the need for an external power source.

Ideal uses and environments

The USB3ACE-15M is well suited for environments where flexible placement of USB devices is essential without sacrificing speed or reliability. It works effectively in classrooms, kiosks, laboratories, and office spaces where devices like cameras, external drives, or other USB 3.0 peripherals need to be positioned away from the host computer. Its plug-and-play nature makes it easy to deploy in professional and technical setups without additional software or configuration.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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