Microsoft ZDX-00001

Overview

The Microsoft ZDX-00001 is a Surface Pro 10 tablet PC that combines the flexibility of a touchscreen slate with the power of a modern laptop. It features a 12-core Intel Core Ultra 7 165U processor, 16 GB of LPDDR5x memory, and a 1 TB PCIe 4.0 solid-state drive, delivering fast performance for multitasking, creative projects, and large data files. The 13-inch PixelSense Flow display offers a sharp 2880 × 1920 resolution with a 120 Hz refresh rate, ensuring smooth visuals whether you are drawing, scrolling, or watching videos.

Key features

• Touchscreen display with high resolution and 120 Hz refresh rate for fluid interaction and clear visuals
• Removable SSD that allows IT teams to replace or secure data drives according to organizational policies
• Wi-Fi 6E and Bluetooth 5.3 provide fast, stable wireless connections and easy pairing with accessories
• Dual Thunderbolt 4 ports support high-speed data transfer, 4K external displays, and external GPUs through a single cable
• Built-in AI acceleration with a neural processing unit enhances Windows and Microsoft Copilot features without draining battery or CPU
• Front 1080p camera with Windows Hello facial recognition and rear 10.5 MP camera capable of 4K video recording for versatile collaboration and content capture
• Long battery life of up to 19 hours supports extended use during travel or full workdays without frequent charging
• Lightweight design with an adjustable kickstand and compatibility with Surface Type Cover for seamless switching between tablet and laptop modes

Key specs

• Processor: Intel Core Ultra 7 165U, 12 cores
• Memory: 16 GB LPDDR5x
• Storage: 1 TB PCIe 4.0 removable SSD
• Display: 13-inch PixelSense Flow touchscreen, 2880 × 1920 resolution, 120 Hz refresh rate
• Wireless: Wi-Fi 6E, Bluetooth 5.3
• Ports: Dual Thunderbolt 4 USB-C
• Cameras: Front 1080p with Windows Hello, rear 10.5 MP with 4K video recording
• Battery life: Up to 19 hours

Connectivity and compatibility

This tablet supports the latest wireless standards, including Wi-Fi 6E for reliable high-speed internet access and Bluetooth 5.3 for quick and stable connections to peripherals like headsets and mice. The two Thunderbolt 4 USB-C ports enable connection to a wide range of devices, including external monitors, fast storage drives, and even external graphics cards, making it adaptable to various professional workflows.

Performance and reliability

The combination of a 12-core Intel Core Ultra 7 processor and 16 GB of LPDDR5x memory ensures smooth multitasking and responsiveness even with demanding applications. The removable 1 TB PCIe 4.0 SSD not only offers fast data access but also allows for secure data management. The dedicated neural processing unit accelerates AI-driven features, enhancing productivity without compromising battery life.

Ideal uses and environments

This Surface Pro 10 model fits well in hybrid work setups, creative studios, and fieldwork scenarios. Its long battery life and lightweight design make it suitable for professionals who move between locations, such as consultants, engineers, and educators. The high-resolution display with Dolby Vision IQ adapts to different lighting conditions, supporting tasks from detailed design reviews to comfortable reading and video streaming.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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