Microsoft EP2-14821

Overview

The Microsoft EP2-14821 is a Surface Pro 10 business tablet designed to combine power, portability, and versatility for professionals who work both on the go and at a desk. It features a 13-inch PixelSense Flow touchscreen with a sharp 2880 x 1920 resolution and a smooth 120 Hz refresh rate, making tasks like editing spreadsheets, sketching, and reading documents feel precise and fluid. Powered by a 1.4 GHz Intel Core Ultra 7 165U processor and supported by 32 GB of LPDDR5x memory, it handles demanding multitasking with ease. The removable 512 GB SSD provides ample storage and flexibility for secure data management.

Key features

• 13-inch PixelSense Flow touchscreen offers high resolution and a fast refresh rate for clear visuals and responsive touch input
• Intel Core Ultra 7 165U processor with 12 cores delivers strong performance for complex workflows and multitasking
• 32 GB LPDDR5x memory ensures smooth operation when running multiple applications simultaneously
• Removable 512 GB solid state drive allows for secure data handling and easy upgrades or replacements
• Wi-Fi 6E and built-in 5G connectivity keep you connected with fast, reliable internet whether in the office or on the move
• Two Thunderbolt 4 ports support high-speed data transfer, external displays, and charging through a single cable, reducing desk clutter
• 10.5 megapixel rear camera captures 4K video, ideal for content creation or professional documentation
• Up to 19 hours of battery life with fast charging keeps you productive throughout long workdays and travel
• Windows 11 Pro with Microsoft Copilot enhances security and productivity with enterprise-grade features and AI-assisted tools

Key specs

• Processor: Intel Core Ultra 7 165U, 1.4 GHz, 12 cores
• Memory: 32 GB LPDDR5x
• Storage: 512 GB removable solid state drive
• Display: 13-inch PixelSense Flow touchscreen, 2880 x 1920 resolution, 120 Hz refresh rate
• Wireless: Wi-Fi 6E, 5G cellular connectivity
• Ports: Two Thunderbolt 4
• Camera: 10.5 megapixel rear camera with 4K video recording
• Battery life: Up to 19 hours with fast charging support
• Operating system: Windows 11 Pro

Connectivity and compatibility

This tablet adapts to a variety of work environments with its advanced connectivity options. Wi-Fi 6E ensures low-latency and high-speed wireless connections on modern networks, while integrated 5G support keeps you online during travel or remote work. The two Thunderbolt 4 ports provide versatile connections for external displays, fast storage devices, and docking stations, simplifying your workspace and expanding your setup options.

Performance and reliability

The combination of the Intel Core Ultra 7 processor and 32 GB of LPDDR5x memory delivers consistent responsiveness even under heavy workloads. The removable SSD not only offers fast data access but also adds a layer of security and flexibility for professionals who need to manage sensitive information or swap drives between devices. The magnesium chassis is lightweight yet durable, making it suitable for frequent travel and daily use.

Ideal uses and environments

This Surface Pro 10 model fits well in scenarios where mobility and performance are equally important. It works well for business professionals who need a powerful device for multitasking during client meetings, remote work, or field visits. The high-resolution touchscreen and 4K camera also make it a strong choice for creative tasks such as digital sketching, video documentation, and content creation. Its long battery life supports extended work sessions without interruption, making it suitable for long flights or days away from power outlets.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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