Epson B12B813481

Overview

The Epson B12B813481 is a replacement roller assembly kit designed for Epson WorkForce DS-6500, DS-6500N, DS-7500, and DS-7500N scanners. It includes the paper feed rollers and separation pad that ensure each sheet moves smoothly and accurately through the scanner, maintaining sharp image quality and proper page order. This kit is essential for scanners approaching 100,000 pages, where original rollers may lose grip and cause paper jams or double-feeds.

By restoring the necessary friction, this kit helps keep scanning operations efficient and reliable, especially in busy office environments where document digitization is critical. The built-in usage counter signals when it’s time for replacement, allowing teams to perform the swap quickly and avoid costly downtime.

Key features

• Includes paper feed rollers and a separation pad to maintain smooth paper handling and image clarity
• Built-in counter tracks usage and alerts when replacement is needed, preventing unexpected scanning interruptions
• Easy to install, enabling most users to replace rollers in minutes without professional service
• Helps prevent paper jams, double-feeds, and skipped pages, ensuring consistent scanning performance
• Supports high-volume scanning workflows by maintaining reliable paper feeding over time
• Compact and lightweight kit that fits conveniently on supply shelves for quick access

Key specs

• Compatible models: Epson WorkForce DS-6500, DS-6500N, DS-7500, DS-7500N
• Replacement interval: recommended every 100,000 sheets
• Package weight: 0.28 lb
• Box dimensions: 6.9 x 4.55 x 1.5 inches
• Contents: paper feed rollers and separation pad in a single replacement kit

Installation and maintenance

Replacing the roller assembly is straightforward and designed for quick user installation, minimizing scanner downtime. The built-in counter helps schedule timely replacements, so you can maintain optimal scanner performance without guesswork. Keeping this kit on hand is a practical way to prepare for large scanning projects and avoid workflow disruptions.

Ideal uses and environments

This replacement kit is well suited to offices and departments that rely on high-volume document scanning, such as legal firms, medical offices, finance teams, and shared copy rooms. It supports continuous, accurate scanning by preventing common paper feed issues, making it a valuable maintenance item for busy workspaces that digitize large numbers of documents regularly.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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