Seagate STKM5000400

Overview

The Seagate STKM5000400 is a portable external hard drive designed to provide 5TB of mechanical storage with a USB 3.0 interface. It offers a simple plug-and-play experience compatible with both Windows and macOS, allowing users to transfer large files such as high-definition videos and photo libraries quickly and without the need for additional software or reformatting. Its compact size and USB-powered design make it convenient for use at home, in the office, or on the go.

Key features

• High-capacity 5TB storage that accommodates extensive media collections and large project files.
• USB 3.0 connection ensures fast data transfer speeds, reducing wait times during backups and file transfers.
• Powered directly through the USB port, eliminating the need for an external power adapter and simplifying portability.
• Compatible with Windows and macOS systems via automatic recognition, enabling immediate use without setup hassles.
• Includes Seagate Rescue Data Recovery Services, providing professional support to recover files in case of accidental deletion or physical damage.
• Compact and lightweight design fits easily into laptop sleeves or backpacks, ideal for photographers, students, and remote workers.

Key specs

• Storage capacity: 5TB mechanical hard drive
• Interface: USB 3.0
• Cable length: 18 inches included
• Power: USB bus-powered, no external adapter required
• Compatibility: Windows and macOS plug-and-play

Connectivity and compatibility

This external drive connects via USB 3.0, which is backward compatible with USB 2.0 ports, ensuring broad compatibility with most modern computers. The included 18-inch USB cable provides a convenient length for desktop or mobile use without excess clutter. Its plug-and-play design means it is recognized automatically by Windows and macOS systems, allowing immediate access to stored files without additional drivers or software installation.

Ideal uses and environments

The Seagate Expansion 5TB drive is well suited for users who need reliable, high-capacity storage that travels easily. Photographers can store and transport large raw image files on location, students can keep lecture recordings and assignments organized, and remote workers can move client files between different workspaces. Its USB-powered operation and compact form factor make it a practical choice for anyone needing extra storage without the burden of extra power supplies or complicated setup.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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