Jabra 20797-989-999

Overview

The Jabra 20797-989-999 is a pair of true wireless earbuds designed for professional communication and everyday audio enjoyment. These earbuds come with a USB-A Bluetooth dongle that ensures a stable connection to your computer, allowing you to move up to 65 feet away without losing call quality. With active noise cancellation and a six-microphone system including bone-conduction sensors, they deliver clear voice pickup and reduce background noise effectively. The battery supports up to 33 hours of total use with the charging case, making them suitable for long workdays and beyond.

Key features

• Active Noise Cancellation reduces distracting background sounds, while adjustable HearThrough mode lets you stay aware of your surroundings when needed.
• USB-A Bluetooth dongle extends wireless range, providing a reliable connection even when you move around your workspace.
• Six microphones, including two bone-conduction sensors, isolate your voice for natural-sounding calls in noisy environments.
• Long battery life with up to 33 hours of total playback when combined with the charging case, supporting extended use without frequent recharging.
• Quick charge capability delivers about one hour of playback from just five minutes of charging, perfect for busy mornings.
• IP57 rating protects against dust and water, allowing use during outdoor activities or in light rain without worry.
• Charging case supports both USB-C wired charging and Qi wireless charging, offering flexible power options.
• Bluetooth Multipoint lets you connect to two devices simultaneously, enabling seamless switching between calls on your laptop and phone.

Key specs

• Wireless range: up to 65 feet with USB-A Bluetooth dongle
• Microphones: six total, including two bone-conduction sensors
• Battery life: up to 33 hours total with charging case
• Quick charge: 5 minutes for approximately 1 hour of playback
• Charging options: USB-C cable and Qi wireless charging
• Water and dust resistance: IP57 rating
• Bluetooth: Multipoint support for two devices

Connectivity and compatibility

The included USB-A Bluetooth dongle ensures a stable and extended wireless connection to your computer, ideal for desktop or laptop setups without built-in Bluetooth or with limited range. Bluetooth Multipoint technology allows the earbuds to stay connected to two devices at once, such as a work laptop and a personal smartphone, so you can switch between calls and media effortlessly without re-pairing.

Performance and reliability

These earbuds are engineered to maintain clear communication even in noisy environments like open offices or busy cafes. The combination of active noise cancellation and a sophisticated microphone array with bone-conduction sensors filters out background noise while capturing your voice accurately. The IP57 rating adds durability by protecting against dust and water, making them reliable companions for both indoor and outdoor use.

Ideal uses and environments

The Jabra Evolve2 Buds are well suited for professionals who spend long hours on calls, whether in a home office, corporate environment, or on the go. They also fit well for users who want a single pair of earbuds for both work meetings and casual listening, thanks to their comfort, battery life, and versatile charging options. Their robust wireless range and noise management features make them a strong choice for busy workdays that require mobility and clear communication.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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