Planar 998-3474-00

Overview

The Planar 998-3474-00 is a 43-inch digital signage display designed to deliver sharp 4K UHD resolution (3840 x 2160) for retail, hospitality, corporate, and educational environments. It supports both landscape and portrait orientations, making it versatile for various content types such as menus, schedules, and promotional videos. With a 60 Hz refresh rate and an 8 millisecond response time, it ensures smooth video playback and clear scrolling text, while a brightness of 500 nits and a 1200:1 contrast ratio maintain content visibility under typical indoor lighting conditions.

Key features

• Direct lit LED backlight with a 30,000-hour lifespan provides consistent brightness and color without the noise of fans.
• Multiple connectivity options including two HDMI inputs, USB-C, VGA, LAN, and a MicroSD slot allow easy integration with media players, laptops, and control networks.
• Built-in media player runs content directly from USB or MicroSD storage using a secure Android 10.0-based operating system, eliminating the need for external players.
• EN 303 645 cybersecurity certification and the absence of Google Play support enhance security for corporate environments.
• Lockable rear keypad prevents unauthorized access to settings, while the narrow bezel with no visible logo enables seamless video wall installations.
• ENERGY STAR certification ensures energy-efficient operation suitable for commercial use up to 16 hours daily.
• Three-year advance exchange warranty minimizes downtime and supports reliable deployment in demanding settings.

Key specs

• Display size: 43 inches
• Resolution: 4K UHD (3840 x 2160)
• Refresh rate: 60 Hz
• Response time: 8 milliseconds
• Brightness: 500 nits
• Contrast ratio: 1200:1
• Backlight type: Direct lit LED
• Backlight life: 30,000 hours
• Operating system: Android 10.0-based
• Connectivity: 2x HDMI, 1x USB-C, VGA, LAN, MicroSD slot
• Daily usage rating: Up to 16 hours

Connectivity and compatibility

This display offers a wide range of input options to fit into various digital signage setups. The two HDMI ports support high-definition video sources, while the USB-C port allows connection to modern laptops and media devices. VGA input provides compatibility with older equipment, and the LAN port enables network control and content management. The MicroSD slot supports local content playback, making it easy to update signage without additional hardware.

Installation and setup

The Planar 998-3474-00 is designed for flexible installation, supporting both landscape and portrait mounting to suit different display needs. Its narrow bezel and logo-free front make it ideal for creating clean, professional video walls. The lockable rear keypad secures settings against unauthorized changes, which is especially useful in public or high-traffic areas. The fanless design ensures quiet operation, making it suitable for environments where noise could be distracting.

Ideal uses and environments

This display fits well in commercial spaces such as retail stores, corporate offices, hospitality venues, and educational institutions. Its combination of 4K resolution, reliable connectivity, and secure content playback makes it a strong choice for businesses that require clear, engaging digital signage. The energy-efficient design and extended warranty support long daily use with minimal maintenance, helping organizations maintain professional presentations without interruption.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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