Planar 997-5967-02

Overview

The Planar 997-5967-02 is a 15-inch resistive touch LCD monitor designed primarily for point-of-sale systems, interactive kiosks, and service counters. It features a 4:3 aspect ratio with a native XGA resolution of 1024 × 768, ensuring legacy applications display without distortion. The screen brightness adjusts between 280 nits when touch is active and 350 nits when touch is disabled, maintaining clear visibility in various indoor lighting conditions. With a 75 Hz refresh rate and an 8 ms response time, it delivers smooth animations and transitions for both customers and staff.

Key features

• 5-wire resistive touch technology that works with bare fingers, gloves, or a stylus, providing versatile input options for different environments.
• Multiple video input options including HDMI, DisplayPort, and VGA, allowing flexible connection to a wide range of host systems.
• Single USB-B connection dedicated to touch control, simplifying integration and reducing cable clutter.
• Built-in 1 watt stereo speakers with a 3.5 mm audio input for playing alert tones or short audio clips, enhancing user interaction.
• Tilt-adjustable stand ranging from minus 5 degrees to 90 degrees, enabling comfortable viewing angles and easy signature capture.
• 100 × 100 mm VESA mounting compatibility for wall, swing arm, or pole installations, supporting diverse mounting needs.
• Kensington lock slot for securing the monitor in public or high-traffic areas, adding a layer of physical security.

Key specs

• Display size: 15 inches
• Aspect ratio: 4:3
• Native resolution: 1024 × 768 (XGA)
• Brightness: 280 nits (touch enabled), 350 nits (touch disabled)
• Refresh rate: 75 Hz
• Response time: 8 ms
• Touch technology: 5-wire resistive
• Video inputs: HDMI, DisplayPort, VGA
• Touch interface: USB-B
• Audio: Built-in 1 watt stereo speakers, 3.5 mm audio input
• Mounting: 100 × 100 mm VESA pattern
• Security: Kensington lock slot

Connectivity and compatibility

This monitor offers versatile connectivity options to fit various setups. The inclusion of HDMI, DisplayPort, and VGA inputs ensures compatibility with both modern and legacy systems, making it easy to integrate into existing environments. The USB-B port handles touch input, streamlining the connection to the host device. Additionally, the 3.5 mm audio jack supports external audio sources for alerts or training sounds.

Installation and setup

The adjustable tilt stand allows users to position the screen from nearly flat to upright, accommodating tasks like signature capture or customer interaction at a counter. For more permanent or space-saving installations, the 100 × 100 mm VESA mounting pattern supports wall mounts, swing arms, or pole mounts. The Kensington lock slot provides peace of mind by securing the monitor against theft or tampering in public or retail spaces.

Ideal uses and environments

This monitor is well suited to retail checkout counters, healthcare reception desks, and interactive kiosks where reliable touch input and clear display of legacy applications are essential. Its resistive touch surface works effectively with gloves or styluses, making it practical for environments where users may not always have bare fingers. The brightness levels and viewing angles support varied indoor lighting, ensuring information remains visible and accessible throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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