Lenovo 21KE005LUS

Overview

The Lenovo 21KE005LUS is a ThinkPad X1 Gen 9 2-in-1 laptop designed to combine the flexibility of a tablet with the power of a professional notebook. It features a 14-inch WUXGA IPS touchscreen with 400 nits brightness and 100% sRGB color accuracy, making it suitable for detailed visual work. Powered by the Intel Core Ultra 7 165U processor with 12 cores and supported by 16GB of LPDDR5x memory and a 1TB PCIe 4.0 NVMe SSD, this device delivers responsive performance for multitasking, light creative tasks, and business applications.

Its 360-degree hinge allows seamless switching between laptop, tablet, tent, and stand modes, adapting to various work scenarios such as note-taking, presentations, and video calls. The included Lenovo Slim Pen enhances productivity by enabling handwritten input and annotations. With a 57Wh battery and efficient power management, it supports extended use away from a desk, making it a strong choice for professionals on the move or working in hybrid environments.

Key features

• 360-degree hinge design that supports multiple usage modes for versatile workflows
• Touchscreen with pen input for natural note-taking, drawing, and document markup
• Integrated fingerprint reader and IR webcam with privacy shutter for secure and convenient sign-in
• Intel vPro Enterprise platform and TPM 2.0 for enhanced security and IT manageability
• Two Thunderbolt 4 ports enabling fast data transfer and docking capabilities
• Wi-Fi 6E and Bluetooth 5.3 for reliable wireless connectivity and peripheral pairing
• 65W USB-C power adapter for efficient charging and portability
• Three-year Premier Support warranty with next-business-day service for dependable assistance

Key specs

• Processor: Intel Core Ultra 7 165U with 12 cores, up to 4.9 GHz
• Memory: 16GB LPDDR5x (non-upgradable)
• Storage: 1TB PCIe 4.0 NVMe SSD
• Display: 14-inch WUXGA IPS touchscreen (1920 x 1200), 400 nits brightness, 100% sRGB
• Graphics: Integrated Intel Graphics with built-in NPU for AI-enhanced tasks
• Battery: 57Wh with power-efficient design
• Ports: 2x Thunderbolt 4, 2x USB-A, HDMI 2.1
• Wireless: Wi-Fi 6E, Bluetooth 5.3
• Operating system: Windows 11 Pro

Connectivity and compatibility

This ThinkPad model offers a comprehensive set of ports and wireless options to fit modern office and remote work setups. The two Thunderbolt 4 ports support high-speed data transfer and connection to external displays or docks, while the USB-A ports maintain compatibility with legacy peripherals. HDMI 2.1 allows direct connection to projectors and conference room displays, making presentations straightforward. Wireless connectivity is enhanced with Wi-Fi 6E for fast and stable internet access and Bluetooth 5.3 for seamless pairing with accessories like headsets and keyboards.

Performance and reliability

The combination of the Intel Core Ultra 7 processor and 16GB of LPDDR5x memory ensures smooth multitasking and responsiveness across business applications and light creative workloads. The 1TB PCIe 4.0 NVMe SSD provides fast storage access, reducing load times and improving overall system speed. Security features such as TPM 2.0, fingerprint reader, and IR webcam with privacy shutter protect sensitive data and user privacy. The device’s build quality and three-year Premier Support warranty offer peace of mind for professional users who require dependable performance and support.

Ideal uses and environments

This 2-in-1 laptop is well suited to professionals who frequently switch between different work modes, such as attending meetings, traveling, or working remotely. Its pen input and touchscreen make it a practical tool for note-taking and creative tasks, while the robust security and manageability features align with enterprise requirements. The device fits well in hybrid work environments, conference rooms, and on-the-go scenarios where flexibility and reliable performance are essential.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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