Epson ERC-38BR

Overview

The Epson ERC-38BR is a dual-color print ribbon designed for impact printers and cash registers that accept the Epson ERC-38 format, including the TM-U220 and TM-U230 series. It provides black ink for standard printing and red ink for highlighting negative amounts or special notices, making receipts, journals, and reports easier to read and interpret quickly. This ribbon is ideal for retail counters, hospitality desks, and other busy service environments where clear, professional printing is essential.

Key features

• Dual-color ink ribbon that uses black for regular text and red for negative or special entries, improving readability and reducing manual highlighting.
• Compatible with Epson TM-U220 and TM-U230 impact printers, ensuring seamless integration with existing point-of-sale systems.
• Tool-free cartridge installation allows quick replacement, minimizing downtime during busy periods.
• Delivers consistent and even ink distribution from the first print to the last, supporting reliable operation shift after shift.
• Produces crisp, clear receipts and reports that maintain legibility over time, enhancing customer experience and record accuracy.

Key specs

• Compatible printers: Epson TM-U220, TM-U230 series
• Ribbon format: ERC-38
• Ink colors: Black and red
• Installation: Tool-free cartridge replacement

Designed for retail and hospitality environments

This ribbon is well suited to environments where fast, clear printing is critical, such as retail checkouts, takeaway windows, and hotel front desks. The dual-color feature helps staff and managers quickly identify important figures on receipts and reports, improving workflow and reducing errors. Its easy installation and reliable ink delivery make it a practical choice for businesses that require consistent performance throughout busy shifts.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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