Microsoft QAU-00065

Overview

The Microsoft QAU-00065 is a Shock Blue wireless controller designed for Xbox players and PC gamers seeking reliable handling and responsive inputs. It offers versatile connectivity options including Xbox Wireless for consoles, Bluetooth pairing for laptops and mobile devices, and a USB-C wired connection. Powered by AA batteries, it delivers up to 40 hours of gameplay, making it suitable for extended gaming sessions.

Key features

• Textured grips on triggers, bumpers, and back case provide steady handling during intense gameplay.
• Hybrid D-pad combines the speed of a traditional cross with the precision of a faceted dish for accurate directional input.
• Dedicated Share button allows quick capture of screenshots and video clips without interrupting play.
• USB-C port supports wired connection to consoles or PCs, enabling uninterrupted gaming while charging.
• Built-in 3.5 mm headset jack supports wired audio and team chat for clear communication.
• Customizable button mapping through the Xbox Accessories app lets you tailor controls and save profiles for different games.
• Lightweight design at 0.98 pounds balances comfort and stability for long gaming sessions.

Key specs

• Connectivity: Xbox Wireless, Bluetooth, USB-C wired
• Battery type: AA batteries
• Battery life: up to 40 hours
• Weight: approximately 0.98 pounds
• Audio: 3.5 mm headset jack
• Compatibility: Xbox Series X|S, Xbox One, Windows PCs, Android, iOS devices

Connectivity and compatibility

This controller seamlessly connects to a wide range of devices, making it a flexible choice for gamers who switch between platforms. Xbox Wireless ensures low-latency performance on Xbox consoles, while Bluetooth pairing works well with Windows PCs, Android phones, and iOS devices. The USB-C port offers a reliable wired connection for uninterrupted play and charging.

• Xbox Wireless for Xbox Series X|S and Xbox One consoles
• Bluetooth support for Windows 10/11 PCs, Android, and iOS devices
• USB-C port for wired connection and charging
• 3.5 mm headset jack compatible with most wired gaming headsets

Designed for comfortable long sessions

The controller’s ergonomic design includes textured surfaces on the triggers, bumpers, and back case to prevent slipping during heated moments. Its weight strikes a balance between feeling substantial and remaining comfortable, helping reduce fatigue during marathon gaming. The hybrid D-pad enhances control for games that require quick and precise directional inputs.

Ideal uses and environments

This controller fits well in various gaming setups, from casual living room play on Xbox consoles to competitive PC gaming and mobile streaming. Its versatile connectivity and customizable controls make it a strong choice for gamers who value flexibility and comfort across multiple devices. The long battery life supports extended sessions without frequent interruptions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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