Microsoft EP2-20162

Overview

The Microsoft EP2-20162 is a 13-inch Surface Pro Copilot+ tablet PC designed to combine the convenience of a touchscreen device with the full capabilities of a Windows 11 Pro desktop. Powered by an Intel Core Ultra 5 238V processor and equipped with 32 GB of LPDDR5X memory, it delivers smooth multitasking and fast performance. The 2880 × 1920 PixelSense Flow display with up to 120 Hz refresh rate ensures sharp visuals and fluid interaction, making it suitable for creative work, professional tasks, and everyday computing.

This tablet also features Intel Arc graphics and an AI Boost NPU capable of up to 40 trillion operations per second, accelerating AI-driven tasks locally while keeping your data secure. Its lightweight anodized aluminum chassis includes a built-in kickstand for easy transition between tablet and laptop modes, supporting a versatile workflow whether you are in the office, classroom, or on the go.

Key features

• Intel Core Ultra 5 238V processor delivers responsive performance with up to 4.7 GHz turbo frequency for demanding applications.
• Intel Arc graphics combined with an AI Boost NPU enable fast local AI processing, enhancing productivity and creative workflows without relying on cloud services.
• 32 GB of LPDDR5X memory supports seamless multitasking and quick switching between multiple apps and large files.
• 256 GB PCIe 4.0 SSD provides rapid file access and storage, reducing load times and improving overall system responsiveness.
• 13-inch PixelSense Flow touchscreen offers a high-resolution 2880 × 1920 display with a 120 Hz refresh rate for smooth scrolling, drawing, and video playback.
• Corning Gorilla Glass 5 protects the screen from scratches while maintaining touch sensitivity and clarity.
• Wi-Fi 7 and Bluetooth 5.4 ensure fast and reliable wireless connections, while NFC allows quick pairing and data sharing with compatible accessories.
• Two USB4 Type-C ports with DisplayPort 2.1 support enable connection to 4K monitors, high-speed storage devices, and charging from either side of the tablet.
• Surface Studio cameras include a 1440p front camera and a 10.5 MP rear camera for clear video calls and high-quality photos.
• Integrated Dolby Vision IQ and Omnisonic speakers with Dolby Atmos provide immersive audio and visual experiences for entertainment and presentations.
• Compatible with Surface detachable keyboards and Surface Slim Pen (sold separately) to enhance productivity and creativity in various environments.

Key specs

• Processor: Intel Core Ultra 5 238V, up to 4.7 GHz turbo
• Memory: 32 GB LPDDR5X
• Storage: 256 GB PCIe 4.0 SSD
• Display: 13-inch PixelSense Flow touchscreen, 2880 × 1920 resolution, up to 120 Hz refresh rate
• Graphics: Intel Arc integrated graphics
• Wireless: Wi-Fi 7, Bluetooth 5.4, NFC
• Ports: Two USB4 Type-C with DisplayPort 2.1 support
• Cameras: 1440p front, 10.5 MP rear
• Operating system: Windows 11 Pro
• Build: Anodized aluminum chassis with built-in kickstand

Connectivity and compatibility

This tablet offers versatile connectivity options to fit into modern workflows. The two USB4 Type-C ports support DisplayPort 2.1, allowing you to connect to high-resolution external monitors or fast storage devices. Wireless connections are enhanced with Wi-Fi 7 for high-speed internet access and Bluetooth 5.4 for reliable peripheral pairing. NFC adds convenience for quick accessory pairing and data sharing, making it easy to integrate with other devices in your workspace.

Performance and reliability

The combination of the Intel Core Ultra 5 processor, Intel Arc graphics, and a dedicated AI Boost NPU ensures that this Surface Pro handles a wide range of tasks efficiently. Whether you are editing photos, running complex AI models, or multitasking between office applications, the system maintains smooth performance. The durable Gorilla Glass 5 display and anodized aluminum chassis provide protection and longevity, supporting daily use in various environments.

Ideal uses and environments

This Surface Pro Copilot+ tablet is well suited to professionals who need a portable device capable of handling demanding workloads, such as consultants, students, and field technicians. Its high-resolution display and AI capabilities make it a strong choice for creative tasks like photo editing and design, while the robust wireless connectivity and versatile ports support remote work and presentations. The built-in kickstand and compatibility with detachable keyboards and pens allow flexible use in offices, classrooms, and on the move.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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