Samsung NP964XFG-KC1US

Overview

The Samsung NP964XFG-KC1US is a Galaxy Book3 Pro laptop designed to deliver a powerful and portable computing experience. Featuring a 16-inch AMOLED display with a native resolution of 2880 x 1800 and a 13th Generation Intel Core i7-1360P processor with 12 cores, it offers a spacious workspace and strong performance for demanding tasks. With 32GB of LPDDR5 memory and a 1TB NVMe SSD, this laptop handles multitasking, creative workflows, and large file storage with ease.

Key features

• 16-inch AMOLED screen with a 16:10 aspect ratio and adaptive refresh rate up to 120 Hz for smooth visuals and extended battery life
• Powerful 13th Gen Intel Core i7-1360P processor with 12 cores to support intensive applications and multitasking
• 32GB LPDDR5 memory enabling fast and efficient handling of multiple applications and virtual desktops
• 1TB NVMe solid state drive providing ample, high-speed storage for large projects and media files
• 1080p webcam with auto framing and AI noise cancellation to enhance video call quality and keep you centered in the frame
• Quad speakers with Dolby Atmos delivering clear and immersive audio for calls, media, and presentations
• Two Thunderbolt 4 ports supporting data transfer, charging, and external displays through a single cable
• HDMI 1.4b port for easy connection to projectors and external monitors in professional settings
• USB-A 3.2 Gen 1 port to maintain compatibility with legacy peripherals
• Wi-Fi 6E for fast, low-latency wireless connectivity on supported networks
• Fingerprint reader integrated into the power button for quick and secure sign-in
• Windows 11 Pro operating system offering advanced security and management features suitable for corporate environments

Key specs

• Processor: 13th Generation Intel Core i7-1360P with 12 cores
• Memory: 32GB LPDDR5
• Storage: 1TB NVMe solid state drive
• Display: 16-inch AMOLED, 2880 x 1800 resolution, 16:10 aspect ratio
• Refresh rate: Adaptive up to 120 Hz
• Webcam: 1080p with auto framing and AI noise cancellation
• Ports: 2x Thunderbolt 4, 1x HDMI 1.4b, 1x USB-A 3.2 Gen 1
• Wireless: Wi-Fi 6E
• Operating system: Windows 11 Pro
• Security: Fingerprint reader integrated in power button

Connectivity and compatibility

This laptop offers versatile connectivity options to support a wide range of peripherals and external displays. The two Thunderbolt 4 ports allow for high-speed data transfer, charging, and connection to multiple 4K monitors or docking stations using a single cable. The HDMI 1.4b port ensures compatibility with many projectors and conference room displays, making it suitable for presentations and meetings. Additionally, the USB-A 3.2 Gen 1 port keeps older devices and accessories connected without adapters. Wi-Fi 6E support provides faster and more reliable wireless networking on compatible routers, which is essential for remote work and streaming.

Performance and reliability

Equipped with a 13th Gen Intel Core i7 processor and 32GB of LPDDR5 memory, this laptop handles demanding workloads such as photo editing, video production, and software development with responsiveness and stability. The 1TB NVMe SSD ensures quick boot times and fast access to large files. The AMOLED display delivers accurate colors and deep blacks, which is valuable for creative professionals who require precise visuals. The adaptive refresh rate balances smooth motion with power efficiency, extending battery life during less intensive tasks. Its build quality and feature set make it a dependable choice for users who need consistent performance on the go.

Ideal uses and environments

This Galaxy Book3 Pro model fits well in environments where both performance and portability matter. It is a strong choice for creative professionals such as designers and video editors who benefit from the high-resolution AMOLED screen and color accuracy. Business users will appreciate the secure sign-in options, Windows 11 Pro features, and versatile connectivity for presentations and remote collaboration. Its lightweight design and long battery life make it suitable for frequent travelers and remote workers who need a reliable laptop that can keep up with diverse workflows.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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