Lenovo 12WC0001US
ThinkSmart Core Gen 2 Conference Computer, Intel Core Ultra 7-165H, 32GB RAM, 256GB SSD
Lenovo ThinkSmart Core Gen 2 Conference Computer, Intel Core Ultra 7-165H, 32GB RAM, 256GB SSD is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The Lenovo 12WC0001US is a video conferencing computer designed specifically for Zoom-enabled meeting rooms. It combines the ThinkSmart Core Gen 2 compute unit with a 10.1-inch touchscreen controller that offers a 1280 x 800 resolution in a 16:10 aspect ratio, providing intuitive and centralized control for meetings. Powered by an Intel Core Ultra 7-165H processor and equipped with 32GB of DDR5 memory and a 256GB PCIe Gen 4 NVMe SSD, this system delivers responsive performance to handle daily collaboration tasks smoothly.
This setup supports flexible device integration with multiple HDMI and USB ports, allowing seamless connection to displays, cameras, and audio devices. Running Windows 11 IoT Enterprise with Zoom Rooms software pre-installed, it simplifies deployment and management in professional meeting environments.
Key features
- Touchscreen controller that provides straightforward meeting room control without extra accessories
- Multiple video inputs and outputs including HDMI input for presenter laptops and dual HDMI outputs for room displays
- High-speed DDR5 memory and PCIe Gen 4 SSD ensure smooth multitasking and fast data access
- Wi-Fi 6E and Bluetooth 5.3 offer modern wireless connectivity options alongside stable Ethernet support
- Pre-installed Zoom Rooms software streamlines room provisioning and enrollment into Zoom accounts
- Includes essential installation accessories such as USB-C cable, VESA mount, and power components for flexible mounting
Key specs
- Processor: Intel Core Ultra 7-165H with vPro
- Memory: 32GB DDR5 (2 x 16GB, 5600 MHz)
- Storage: 256GB PCIe Gen 4 NVMe SSD
- Display controller: 10.1-inch touchscreen, 1280 x 800 resolution, 16:10 aspect ratio
- Video ports: 1 HDMI input, 2 HDMI outputs
- USB ports: Multiple USB-A and USB-C with DisplayPort 1.4 support
- Wireless: Wi-Fi 6E, Bluetooth 5.3
- Operating system: Windows 11 IoT Enterprise with Zoom Rooms software
Connectivity and compatibility
The compute unit offers a versatile range of ports to connect all necessary meeting room peripherals. The HDMI input allows presenters to share content directly from their laptops, while the dual HDMI outputs support driving two displays for front-of-room presentations. USB-C and USB-A ports accommodate cameras, speakerphones, and other USB devices, ensuring a clean and integrated setup without the need for adapters or workarounds.
Wireless connectivity through Wi-Fi 6E and Bluetooth 5.3 provides flexibility in environments where cabling is limited, while Ethernet ensures a reliable wired connection for stable video conferencing performance.
Installation and setup
The package includes a USB-C cable, a VESA mount, and power accessories to facilitate quick and tidy installation. Whether mounting on a wall, behind a display, or placing inside a credenza, this system adapts to various meeting room layouts. The pre-installed Zoom Rooms software reduces setup time by enabling straightforward enrollment and provisioning, making it easier to get your meeting space up and running.
Ideal uses and environments
This conference computer is well suited to professional meeting rooms that rely on Zoom for collaboration. It fits environments where centralized touch control and seamless integration of audio and video devices are essential. Teams that require consistent, high-quality video conferencing with minimal setup complexity will find this system a strong choice for enhancing their meeting experience.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.
