Luxul XWC-2000

Overview

The Luxul XWC-2000 is a wireless controller designed to centralize the management of up to 32 Luxul access points through a single, user-friendly interface. It simplifies network administration for large residences, retail spaces, or conference venues by enabling seamless control and monitoring of multiple access points. Equipped with Luxul Roam Assist technology, it ensures devices stay connected to the strongest signal as users move, maintaining smooth video calls and uninterrupted streaming.

Key features

• Centralized control for up to 32 Luxul wireless access points, streamlining network management.
• Roam Assist technology that automatically steers clients to the strongest access point, reducing connection drops and stutters.
• Single interface for easy configuration and ongoing network management, saving time for installers and administrators.
• Guest networking capability that creates a secure, isolated environment for visitors without compromising the main network.
• Compact metal enclosure sized for 1U rack mounting, with flexibility to operate on a shelf or desk when rack space is unavailable.
• Integration with Luxul ProWatch for remote monitoring and notifications, enabling AV professionals to oversee client networks after installation.
• Includes a US power cord for immediate deployment without additional accessories.

Key specs

• Maximum access points supported: 32
• Enclosure size: 1U rack-mountable metal chassis
• Power cord: US standard included
• Compatibility: Works with multiple Luxul access point models

Connectivity and compatibility

This controller supports a variety of Luxul access points, allowing you to mix and match devices to best fit your environment’s layout and coverage needs. Its compatibility with Luxul ProWatch extends its functionality by providing remote system oversight, which is especially useful for professional AV installers managing multiple client sites.

Installation and setup

The integrated setup wizard guides installers through the process of bringing an entire network online quickly and efficiently. Whether mounting in a rack or placing on a desk, the controller’s compact design and included US power cord make it ready for immediate use in diverse environments.

Ideal uses and environments

This controller is well suited to environments requiring robust wireless coverage and centralized management, such as large homes, retail floors, conference centers, and multi-room office spaces. It benefits users who need reliable roaming capabilities and secure guest access, making it a strong choice for IT professionals and AV integrators focused on seamless wireless experiences.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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