Samsung SM-T390NZKAXAR

Overview

The Samsung SM-T390NZKAXAR is an 8-inch ruggedized tablet designed for professionals working in tough environments where standard devices often fail. It features a bright 1280 x 800 display that remains responsive even when used with wet hands or gloves. Powered by an Exynos 7 Octa 7870 processor and 3 GB of RAM, this tablet handles business applications smoothly while its 16 GB of internal storage can be expanded via microSD for additional files and media. Built to endure, it meets MIL-STD-810G standards and carries an IP68 rating, ensuring protection against dust, water, drops, and vibration.

Key features

• Rugged design with MIL-STD-810G and IP68 certification protects against water, dust, vibration, and accidental drops, making it reliable for fieldwork and industrial use.
• Replaceable 4450 mAh battery provides up to eleven hours of continuous operation, allowing users to swap batteries quickly and avoid downtime during long shifts.
• Included S Pen is water resistant and works accurately even when the screen is wet or when wearing work gloves, facilitating note-taking and form completion in challenging conditions.
• Security is enhanced with a front fingerprint scanner and facial recognition, enabling fast and secure access for authorized users while preventing unauthorized entry.
• Dual cameras include an eight-megapixel rear camera for capturing job progress and barcode scanning, plus a five-megapixel front camera for video calls and remote support.
• USB Type-C port supports fast charging and modern accessories, while dual-band 802.11ac Wi-Fi ensures stable and speedy network connections.
• Runs Android 7.1 Nougat, providing compatibility with a wide range of business and productivity apps familiar to users.

Key specs

• Display: 8-inch touchscreen with 1280 x 800 resolution
• Processor: Exynos 7 Octa 7870, 1.60 GHz
• Memory: 3 GB RAM
• Storage: 16 GB internal flash memory, expandable via microSD slot
• Battery: Replaceable 4450 mAh, up to 11 hours runtime
• Operating system: Android 7.1 Nougat
• Connectivity: Dual-band 802.11ac Wi-Fi, USB Type-C port
• Cameras: 8 MP rear, 5 MP front
• Durability: MIL-STD-810G certified, IP68 rated for water and dust resistance

Connectivity and compatibility

This tablet supports dual-band 802.11ac Wi-Fi, ensuring fast and reliable wireless connections suitable for busy job sites or warehouses. The USB Type-C port allows for quick charging and connection to a variety of modern peripherals and accessories. Its Android 7.1 Nougat operating system supports a broad ecosystem of business and productivity applications, making it compatible with many enterprise software solutions.

Performance and reliability

The combination of the Exynos 7 Octa 7870 processor and 3 GB of RAM delivers smooth performance for inventory management, field service apps, and video conferencing. The rugged construction and IP68 rating mean the tablet withstands harsh conditions such as rain, dust, and drops, reducing the risk of downtime. The replaceable battery design further enhances reliability by allowing users to carry spares and extend usage without searching for power outlets.

Ideal uses and environments

This tablet is well suited to professionals in industries like logistics, manufacturing, field service, and public safety who need a durable device that can handle rough handling and exposure to the elements. It fits naturally into workflows that require mobile data entry, barcode scanning, remote collaboration, and onsite documentation. Whether mounted on equipment, carried on a tool belt, or used in outdoor inspections, it keeps critical information accessible and secure.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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