Samsung HG65AU800NFXZA

Overview

The Samsung HG65AU800NFXZA is a 65 inch Crystal UHD 4K HDR Smart Hospitality TV designed to enhance guest experiences in hotels while providing staff with efficient management tools. It delivers lifelike clarity and vibrant color through its Crystal Display and supports HDR10+ for improved contrast and detail. The TV’s AirSlim profile and built-in cable management make it a sleek and practical choice for modern guest rooms.

Key features

• Crystal Display that produces over a billion shades of color for vivid and natural images
• Crystal Processor 4K upscales lower-resolution content to near-4K quality with sharpness and clarity
• HDR10+ support enhances bright highlights and deep shadows for a more cinematic viewing experience
• AirSlim design keeps the TV close to the wall, maintaining a clean and modern look in guest rooms
• Integrated cable management channel hides cables to keep the installation neat and easy to maintain
• Tizen operating system provides access to popular streaming apps and customizable hotel welcome screens
• LYNK Cloud platform allows remote management of channel lineups, promotions, and viewing analytics from a central location
• Tap View feature enables guests to mirror compatible smartphone content instantly on the TV screen
• Samsung Q-Symphony Lite synchronizes TV speakers with compatible Samsung soundbars for richer, fuller audio without complex setup

Key specs

• Display size: 65 inches
• Resolution: Crystal UHD 4K (3840 x 2160)
• Processor: Crystal Processor 4K
• HDR support: HDR10+
• Operating system: Tizen OS
• Connectivity: Supports Tap View for mobile mirroring
• Design: AirSlim profile with built-in cable management

Connectivity and compatibility

This TV supports seamless integration with compatible Samsung soundbars through Q-Symphony Lite, enhancing audio quality without complicated wiring. Tap View allows guests to quickly mirror content from compatible smartphones, making it easy to share personal media on the large screen. The Tizen OS platform provides access to a wide range of streaming apps, ensuring guests can enjoy their preferred entertainment services.

Ideal uses and environments

Designed specifically for hospitality settings, this TV fits well in boutique hotels, resorts, and extended-stay properties where guest experience and operational efficiency are priorities. Its slim profile and cable management help maintain a tidy room appearance, while remote management features reduce staff workload. It is a strong choice for properties aiming to offer a polished, modern in-room entertainment experience that meets traveler expectations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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