Lenovo 21KE005SUS

Overview

The Lenovo 21KE005SUS is a ThinkPad X1 2-in-1 Gen 9 laptop designed to combine versatility and performance in a sleek 14-inch touchscreen device. Powered by an Intel Core Ultra 7 165U processor with 12 cores and an integrated neural processing unit (NPU), it handles demanding workloads including AI tasks with ease. The 32GB of LPDDR5x memory and 1TB PCIe 4.0 NVMe SSD ensure fast multitasking and quick access to large files, while the 1920 x 1200 resolution display with 400 nits brightness and full sRGB color coverage supports accurate visuals for professional work.

Key features

• 360-degree hinge that allows seamless switching between laptop, tablet, stand, and tent modes for flexible use in different environments
• Touchscreen display that enhances navigation, note-taking, and content interaction, especially in tablet mode
• Dual Thunderbolt 4 ports and HDMI 2.1 for connecting multiple external displays and high-speed peripherals
• Wi-Fi 6E support for fast and reliable wireless connectivity in office, home, or on the go
• Advanced security with facial recognition, fingerprint reader, TPM 2.0 chip, and a webcam privacy shutter to protect sensitive data and privacy
• Integrated AI NPU that accelerates AI workloads in compatible applications, improving productivity for professionals

Key specs

• Processor: Intel Core Ultra 7 165U with 12 cores and integrated NPU
• Memory: 32GB LPDDR5x
• Storage: 1TB PCIe 4.0 NVMe SSD
• Display: 14-inch IPS touchscreen, 1920 x 1200 resolution, 400 nits brightness, 100% sRGB color gamut
• Ports: 2x Thunderbolt 4, 2x USB-A, HDMI 2.1
• Wireless: Wi-Fi 6E
• Security: Facial recognition, fingerprint reader, TPM 2.0, webcam privacy shutter

Connectivity and compatibility

This laptop offers a comprehensive set of ports and wireless options to support a variety of professional setups. The Thunderbolt 4 ports provide high-speed data transfer and support for multiple external displays, while HDMI 2.1 allows easy connection to projectors and monitors. USB-A ports maintain compatibility with legacy peripherals. Wi-Fi 6E ensures fast and stable wireless connections, ideal for video conferencing and cloud-based workflows.

Performance and reliability

The combination of the Intel Core Ultra 7 processor and 32GB of LPDDR5x memory delivers smooth performance for multitasking, content creation, and AI-enhanced applications. The 1TB PCIe 4.0 NVMe SSD offers rapid file access and ample storage for large projects. Security features like TPM 2.0 and biometric sign-in methods provide hardware-level protection, making this laptop a dependable choice for business professionals who prioritize data security.

Ideal uses and environments

This 2-in-1 laptop is well suited to professionals who require flexibility in their work environment, such as consultants, educators, and sales teams. Its ability to switch between laptop and tablet modes supports presenting, annotating, and collaborating in meetings or on the go. The accurate color display and powerful hardware also make it a strong option for tasks involving photo editing, document review, and multimedia presentations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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