Bose 768938-0210

Overview

The Bose 768938-0210 is a wall-mounted zone controller designed to provide quick and reliable volume management and source selection for a single audio zone. It works seamlessly with Bose FreeSpace amplifiers, PowerShare amplifiers, and ControlSpace processors, placing essential audio control directly where it is needed rather than at a central rack. The controller features a smooth rotary volume control and a simple two-position switch for selecting between two audio sources, making it easy for users to adjust settings confidently.

Key features

• Rotary control with a linear potentiometer for precise and smooth volume adjustments without over-twisting
• Two-position switch allows instant selection between two audio sources, labeled A and B for clarity
• Designed to fit into a standard 1-gang electrical box and compatible with Decora style wall plates for easy installation and aesthetic integration
• Dual RJ-45 ports accept Cat5 cable, enabling power, data, and control signals to pass through a single cable run
• Supports daisy chaining multiple controllers to reduce wiring complexity and installation labor
• Eight-position DIP switch on the rear panel allows quick channel addressing for flexible zone configuration
• Includes pre-printed, color-matched labels to clearly identify zones or sources, simplifying user interaction
• Supports cable runs up to 2000 feet when used with FreeSpace or PowerShare systems, providing flexibility for large venues
• Compact white faceplate blends with common interior designs, measuring approximately 1.5 by 4.1 by 1.4 inches

Key specs

• Compatibility: Bose FreeSpace amplifiers, PowerShare amplifiers, ControlSpace processors
• Control type: Rotary volume control with linear potentiometer
• Source selection: Two-position switch (A/B)
• Installation: Fits standard 1-gang electrical box, accepts Decora style wall plates
• Connectivity: Dual RJ-45 ports for Cat5 cable
• Channel addressing: Eight-position DIP switch
• Cable length support: Up to 2000 feet with compatible Bose systems
• Dimensions: Approximately 1.5 x 4.1 x 1.4 inches (faceplate)
• Color: White

Connectivity and compatibility

This zone controller integrates smoothly with Bose FreeSpace and PowerShare amplifiers as well as ControlSpace processors, making it a versatile choice for various professional audio setups. The dual RJ-45 ports allow for straightforward Cat5 cable connections, which carry power, data, and control signals over long distances. Daisy chaining multiple controllers is supported, which simplifies wiring in multi-zone installations and reduces installation time and cost.

Ideal uses and environments

The CC-2 zone controller is well suited for environments where discreet and dependable local audio control is essential. It fits well in restaurants where different areas require distinct volume levels, retail stores that switch between background music and paging, hotels, offices, and houses of worship that need to adjust lobby or service area audio independently. Its simple interface ensures that even untrained staff can manage audio settings confidently, making it a practical solution for busy commercial and public spaces.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more