Microsoft ZKB-00001

Overview

The Microsoft ZKB-00001 is a Surface Laptop 6 designed to meet the demands of business professionals who need a balance of power, portability, and versatility. Featuring a 13.5-inch PixelSense touchscreen with a sharp 2256 x 1504 resolution and Dolby Vision IQ, it delivers clear visuals that adjust to your environment. Powered by an Intel Core Ultra 7 165H processor with 16 cores and supported by 32 GB of LPDDR5x memory, this laptop handles multitasking and AI-assisted workloads with ease. Its 1 TB SSD offers ample storage and fast access to large files, making it suitable for intensive business and creative tasks.

Key features

• PixelSense touchscreen that provides detailed and vibrant images, enhancing productivity and media consumption.
• Intel Core Ultra 7 165H processor with 16 cores optimized for simultaneous workloads and AI tasks, ensuring smooth performance.
• 32 GB of LPDDR5x memory to keep multiple applications and large datasets running without slowdowns.
• Integrated Intel Arc Graphics capable of supporting dual external monitors and light creative work without additional hardware.
• Two Thunderbolt 4 ports that enable high-speed data transfer, connection to multiple displays, and easy docking solutions.
• Wi-Fi 6E and Bluetooth 5.3 technologies that maintain fast and reliable wireless connections in busy office environments.
• Lightweight anodized aluminum chassis weighing just 3.06 pounds, making it easy to carry between meetings or travel.
• Battery life up to 18.5 hours, allowing for extended use throughout the workday and beyond without frequent charging.
• Windows 11 Pro preinstalled, offering enterprise-grade security, efficient window management, and integrated Microsoft 365 and Copilot tools for enhanced productivity.

Key specs

• Display: 13.5-inch PixelSense touchscreen with 2256 x 1504 resolution
• Processor: Intel Core Ultra 7 165H with 16 cores
• Memory: 32 GB LPDDR5x
• Storage: 1 TB solid-state drive
• Graphics: Integrated Intel Arc Graphics
• Ports: Two Thunderbolt 4
• Wireless: Wi-Fi 6E, Bluetooth 5.3
• Weight: 3.06 pounds
• Battery life: Up to 18.5 hours
• Operating system: Windows 11 Pro

Connectivity and compatibility

This laptop offers versatile connectivity options to support a range of professional setups. The two Thunderbolt 4 ports allow you to connect high-resolution external displays, fast external storage devices, or docking stations with a single cable, simplifying your workspace. Wi-Fi 6E ensures you stay connected with minimal interference in crowded networks, while Bluetooth 5.3 supports reliable wireless peripherals such as headsets and keyboards. These features make it easy to integrate the laptop into existing office environments or remote workstations.

Performance and reliability

With a powerful 16-core Intel Core Ultra 7 processor and 32 GB of fast LPDDR5x memory, this Surface Laptop 6 is built to handle demanding business applications, multitasking, and AI-driven workflows. The 1 TB SSD provides quick access to large files and smooth operation of virtual machines or media projects. Its anodized aluminum chassis not only keeps the weight low but also offers durability for frequent travel and daily use. The long battery life supports extended work sessions without interruption, making it a dependable choice for professionals on the move.

Ideal uses and environments

This laptop fits well in hybrid work scenarios, where users need a device that performs well both in the office and on the go. It is suitable for business professionals who work with complex data, creative content, or multitasking environments. The high-resolution touchscreen and Dolby Vision IQ support make it a strong option for presentations and video calls, while the robust wireless connectivity ensures seamless communication in busy networks. Its lightweight design and long battery life also make it a practical companion for frequent travelers and remote workers.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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