MSI PRO DP21 13M-497US

Overview

The MSI PRO DP21 13M-497US is a micro form factor desktop designed to deliver full-size performance in a compact chassis measuring just 8.2 x 8 x 2.2 inches. Powered by a 13th generation Intel Core i5-13400 processor and equipped with 8GB of DDR4 memory alongside a 500GB M.2 NVMe SSD, it offers fast boot times and smooth multitasking for everyday computing tasks. Integrated Intel UHD Graphics 730 supports dual displays via HDMI 2.0 and DisplayPort 1.4, making it suitable for environments where space is limited but productivity cannot be compromised.

Key features

• 13th generation Intel Core i5-13400 processor that delivers up to 4.6 GHz for responsive performance in office and multitasking scenarios
• 8GB DDR4 memory ensures smooth handling of multiple applications and browser tabs without lag
• 500GB M.2 NVMe SSD provides quick startup times and ample storage for documents, media, and software
• Dual display support through HDMI 2.0 and DisplayPort 1.4 allows efficient multitasking and improved workflow
• Wi-Fi 6 and Bluetooth 5.3 enable fast wireless networking and seamless connection to peripherals, reducing cable clutter
• USB 3.2 Gen 2 Type-C and high-speed Type-A ports offer versatile options for connecting external drives, scanners, and conferencing devices
• Preinstalled Windows 11 Home provides a familiar and secure operating system ready for immediate use
• Built-in TPM module enhances data security by protecting sensitive information at the hardware level
• Compact micro form factor design fits easily behind monitors, under counters, or inside lecterns, freeing up valuable workspace

Key specs

• Processor: 13th Gen Intel Core i5-13400, up to 4.6 GHz
• Memory: 8 GB DDR4
• Storage: 500 GB M.2 NVMe SSD
• Graphics: Intel UHD Graphics 730
• Display outputs: HDMI 2.0, DisplayPort 1.4
• Wireless: Wi-Fi 6, Bluetooth 5.3
• USB ports: USB 3.2 Gen 2 Type-C, USB 3.2 Gen 2 Type-A (front and rear)
• Operating system: Windows 11 Home preinstalled
• Dimensions: 8.2 x 8 x 2.2 inches

Connectivity and compatibility

This desktop offers a range of connectivity options to support various peripherals and network environments. The inclusion of USB 3.2 Gen 2 Type-C and Type-A ports ensures compatibility with modern external devices such as fast external storage, printers, and conferencing equipment. Dual video outputs allow connection to two monitors simultaneously, enhancing productivity for tasks that benefit from extended screen real estate. Wireless connectivity through Wi-Fi 6 and Bluetooth 5.3 supports fast internet access and reliable connections to wireless keyboards, mice, and headsets.

Ideal uses and environments

The MSI PRO DP21 13M-497US is well suited for office workers, educators, and front desk staff who need a compact yet capable PC that fits into tight spaces without sacrificing performance. Its dual display support and fast processor make it a strong choice for multitasking environments such as classrooms, small clinics, and home offices. The small footprint allows it to be placed discreetly behind monitors or under counters, helping maintain a clean and organized workspace.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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