Lenovo 21LW002BUS

Overview

The Lenovo 21LW002BUS is a ThinkPad X13 2-in-1 Gen 5 laptop designed to combine the versatility of a tablet with the full functionality of a laptop. It features a 13.3-inch WUXGA touchscreen with a sharp 1920 × 1200 resolution that covers 100 percent of the sRGB color spectrum, ensuring accurate colors for creative work and media consumption. Powered by a 12-core Intel Core Ultra 7 165U processor and 16 GB of LPDDR5x memory, this device handles multitasking, demanding applications, and video calls with ease. Its 1 TB NVMe SSD offers fast file access and ample storage for large projects.

With a 360-degree hinge, the device easily switches between laptop, tablet, and tent modes, adapting to different work styles and environments. Weighing just 2.65 pounds, it is highly portable and well suited for professionals, students, and frequent travelers who need a flexible and powerful computing solution.

Key features

• 12-core Intel Core Ultra 7 165U processor delivers strong performance for multitasking and demanding workloads
• 16 GB LPDDR5x memory ensures smooth and responsive operation when running multiple applications simultaneously
• 13.3-inch WUXGA touchscreen provides clear visuals with accurate color reproduction, ideal for photo editing and content review
• 360-degree hinge allows seamless transition between laptop, tablet, and tent modes for versatile use cases
• 1 TB NVMe SSD offers fast data access and plenty of storage for large files and applications
• Two Thunderbolt 4 ports support high-speed data transfer, external displays, and charging through a single cable
• Wi-Fi 6E and Bluetooth 5.3 provide stable and low-latency wireless connections for remote work and collaboration
• Integrated Intel graphics handle everyday creative tasks and smooth media playback
• 5 MP infrared webcam supports Windows Hello facial recognition and includes a physical privacy shutter for security
• Fingerprint reader adds an extra layer of secure and convenient sign-in options
• Windows 11 Pro offers advanced security and management features tailored for business environments
• Lightweight chassis at 2.65 lb makes it easy to carry between locations without added bulk

Key specs

• Processor: Intel Core Ultra 7 165U, 12 cores
• Memory: 16 GB LPDDR5x
• Storage: 1 TB NVMe solid-state drive
• Display: 13.3-inch WUXGA touchscreen (1920 × 1200), 100% sRGB coverage
• Graphics: Integrated Intel graphics
• Wireless: Wi-Fi 6E, Bluetooth 5.3
• Ports: Two Thunderbolt 4
• Webcam: 5 MP infrared with Windows Hello and privacy shutter
• Operating system: Windows 11 Pro
• Weight: 2.65 lb (1.2 kg)

Connectivity and compatibility

This laptop is equipped with two Thunderbolt 4 ports that enable fast data transfer, connection to multiple high-resolution displays, and charging through a single cable, simplifying your workspace. The inclusion of Wi-Fi 6E and Bluetooth 5.3 ensures reliable wireless connections with low latency, supporting smooth video calls and quick file sharing. These features make it compatible with a wide range of modern peripherals and network environments, whether in the office or on the go.

Performance and reliability

The combination of a 12-core Intel Core Ultra 7 processor and 16 GB of LPDDR5x memory provides the power needed to handle complex tasks such as large spreadsheets, design software, and multitasking with multiple applications open. The 1 TB NVMe SSD not only speeds up boot times and file access but also offers ample space for storing extensive project files and media libraries. Security features like the fingerprint reader, infrared camera with Windows Hello, and a physical webcam shutter enhance data protection and user privacy.

Ideal uses and environments

This 2-in-1 laptop fits well in dynamic work environments where flexibility and portability are essential. It suits professionals who switch between typing, sketching, and presenting throughout the day, as well as students who need a device for note-taking and multimedia consumption. Its lightweight design and robust connectivity options make it a strong choice for frequent travelers and remote workers who require a dependable and adaptable computing device.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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