Cisco CP-HS-W-RJ=

Overview

The Cisco CP-HS-W-RJ= is a headset cable designed to connect Cisco 531 Single and 532 Dual Wired Headsets to desk phones or consoles using an RJ-9 port. It features Cisco’s Quick Disconnect standard, enabling users to detach and reconnect the headset quickly without interrupting the call or losing audio quality. This cable is built to support professional environments where clear communication and ease of use are essential.

Key features

• Quick Disconnect interface allows fast and secure connection and disconnection, making it easy to step away from the desk without ending the call.
• Compatible specifically with Cisco 531 Single and 532 Dual Wired Headsets, ensuring seamless integration with these models.
• Durable construction with strain-relief sleeves and a rugged outer jacket to withstand frequent bending and unplugging in busy workspaces.
• Preserves the acoustic sensitivity and noise isolation of Cisco 530 Series headsets, helping maintain clear audio even in noisy environments.
• Simple plug-and-play installation with no need for adapters or software, reducing setup time and complexity.

Key specs

• Connector type: Quick Disconnect to RJ-9 plug
• Compatibility: Cisco 531 Single and 532 Dual Wired Headsets
• Cable durability: Strain-relief sleeves and rugged jacket for professional daily use
• Audio quality: Maintains high acoustic sensitivity and noise isolation

Connectivity and compatibility

This cable connects directly to Cisco IP phones or consoles equipped with an RJ-9 port, making it a reliable choice for contact centers, help desks, and office environments using Cisco 530 Series headsets. Its Quick Disconnect feature supports smooth shift changes and quick headset swaps without disrupting ongoing calls.

Ideal uses and environments

The Cisco CP-HS-W-RJ= is well suited to busy customer support floors, call centers, and professional office settings where users need to move away from their desks temporarily without losing call connectivity. Its robust design and clear audio support make it a strong choice for environments that demand reliable communication and frequent headset handling.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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