Microsoft QXL-00009

Overview

The Microsoft QXL-00009 is a pair of wireless headphones designed to deliver high-quality sound and intuitive control for a variety of uses. Featuring 40mm drivers, these headphones provide clear and immersive audio suitable for music, movies, and virtual meetings. With active noise cancellation offering 13 adjustable levels, they help you focus by reducing distractions in busy environments like open offices or during travel. The lightweight design ensures comfort for extended wear, while the battery lasts up to 18.5 hours on a single charge, supporting long workdays and trips without frequent recharging.

Key features

• Active noise cancellation with 13 adjustable levels to tailor your listening experience and block out unwanted sounds.
• Touch, tap, and dial controls on the earcups for easy access to volume, track navigation, and noise cancellation adjustments without reaching for your device.
• Dual microphone system that captures your voice clearly, making calls and virtual meetings more effective and professional.
• Swift Pair technology enables quick and hassle-free Bluetooth connection with Windows devices, simplifying setup and switching between devices.
• Lightweight construction designed for comfortable all-day use, reducing fatigue during extended listening sessions.
• Includes USB-C charging cable, audio cable for wired listening, and a carrying case to protect your headphones when on the move.

Key specs

• Driver size: 40 mm
• Active noise cancellation levels: 13 adjustable settings
• Battery life: up to 18.5 hours per charge
• Connectivity: Bluetooth with Swift Pair for Windows devices
• Controls: touch, tap, and dial on earcups
• Microphones: dual microphone system for clear voice capture
• Included accessories: USB-C charging cable, audio cable, carrying case

Connectivity and compatibility

These headphones connect wirelessly via Bluetooth and support Swift Pair technology, which streamlines pairing with Windows devices. This feature is especially useful for users who frequently switch between laptops, tablets, or desktops running Windows. Additionally, the included audio cable allows for wired listening when Bluetooth is not available or when conserving battery life is preferred.

Performance and reliability

The active noise cancellation system with multiple levels lets you adjust how much ambient sound you want to hear, making these headphones adaptable to different environments. The 40mm drivers deliver detailed sound with balanced clarity, suitable for both casual listening and professional calls. The dual microphones enhance voice clarity, reducing background noise during conversations. With a battery life of up to 18.5 hours, these headphones provide reliable performance throughout the day without frequent interruptions for charging.

Ideal uses and environments

These headphones are well suited for professionals working from home or in open office spaces who need to focus and communicate clearly. They also fit well for travelers who want to reduce noise on planes or in busy public areas. Music lovers and casual users will appreciate the sound quality and comfort for extended listening sessions. The versatile controls and connectivity options make them a strong choice for anyone seeking adaptable wireless headphones that perform consistently across different settings.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more