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Microsoft QXL-00001

Surface 2 Wireless Noise Cancelling Over-the-Ear Headphones (Light Gray)

Sale price $219.00 Regular price $225.00

Highlights:

  • Thirteen levels of noise cancellation for tailored sound control
  • Omnisonic audio delivers rich immersive sound for music and calls
  • Lightweight over-ear design with breathable ear pads for comfort
  • Bluetooth 5.0 with Swift Pair enables quick setup on Windows 10
  • Fast USB-C charging gives nearly 1 hour playback after 5 minutes

Every order includes:

  • Fast and secure shipping
  • Free 30-days returns
  • Manufacturer warranty
  • Lifetime customer support

Description

Overview

The Microsoft QXL-00001 is a set of Surface 2 wireless over-ear headphones designed to deliver customizable noise cancellation and immersive Omnisonic audio. With thirteen levels of active noise cancellation, these headphones let you control how much ambient sound you hear, making them suitable for focused work, commuting, or casual listening. Bluetooth 5.0 ensures a stable wireless connection, while Swift Pair allows quick setup with Windows 10 devices. The battery provides up to 18.5 hours of playback, with a fast five-minute charge offering nearly an hour of use.

Key features
  • Omnisonic audio delivers rich and immersive sound for music, calls, and video content
  • Thirteen adjustable levels of active noise cancellation let you tailor your listening environment
  • Lightweight over-ear design with soft, breathable ear pads for all-day comfort
  • On-ear dials provide intuitive volume control, while touch areas enable easy call and track management
  • Bluetooth 5.0 connectivity with Swift Pair support for seamless Windows 10 integration
  • Fast charging via USB-C offers nearly one hour of playback after just five minutes
  • Integration with Cortana and Microsoft 365 enhances productivity through voice commands
  • Includes a protective carrying case for safe transport and storage
Key specs
  • Battery life: up to 18.5 hours on a single charge
  • Noise cancellation: 13 adjustable levels of active noise cancellation
  • Connectivity: Bluetooth 5.0 with Swift Pair for Windows 10
  • Charging port: USB-C
  • Design: over-ear with lightweight, breathable ear pads
Connectivity and compatibility

These headphones connect wirelessly via Bluetooth 5.0, providing a reliable link with minimal latency. Swift Pair technology allows Windows 10 PCs to recognize and connect to the headphones quickly, streamlining setup. The USB-C charging port supports fast and convenient recharging, compatible with common USB-C chargers.

Comfort and usability

The over-ear design features soft, breathable ear pads that reduce pressure and heat buildup, making them comfortable for extended use during long meetings, flights, or leisure listening. On-ear dials and touch controls simplify volume adjustments and call handling without needing to access your device, keeping your workflow uninterrupted.

Ideal uses and environments

These headphones suit professionals who spend hours in virtual meetings or need to focus in noisy environments, travelers seeking long-lasting battery life and quick charging, and anyone who values clear audio with customizable noise cancellation. The integration with Microsoft 365 and Cortana makes them especially useful for users invested in the Microsoft ecosystem.

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Shipping and delivery

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns and refunds

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

Product warranty

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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