Microsoft 5L1-00024

Overview

The Microsoft 5L1-00024 is a Surface Laptop 4 designed as a 15-inch multi-touch business laptop that combines performance, portability, and style. It features a PixelSense touchscreen with a resolution of 2496 × 1664 and a 3:2 aspect ratio, which allows you to see more content on documents and websites without frequent scrolling. Powered by an 11th Generation Intel Core i7-1185G7 processor and 8 GB of LPDDR4X memory, it handles multitasking smoothly, whether you are working on data analysis, photo editing, or managing multiple browser tabs. The 512 GB SSD ensures fast startup and ample storage for your projects and media.

With up to 16.5 hours of battery life and a weight of about 3.4 pounds, this laptop is easy to carry between meetings, offices, or classrooms. It also delivers clear audio and video for online meetings through Dolby Atmos-tuned speakers, dual Studio Mics, and an HD webcam with Windows Hello facial recognition. Connectivity options include Wi-Fi 6, Bluetooth 5.0, USB-C, USB-A, and the Surface Connect port, providing flexibility for peripherals and charging.

Key features

• PixelSense touchscreen that enhances productivity by displaying more content with its taller 3:2 aspect ratio
• 11th Gen Intel Core i7 processor that delivers smooth and responsive performance for demanding tasks
• 8 GB LPDDR4X RAM to support efficient multitasking without slowdowns
• 512 GB SSD storage for quick application launches and ample space for files
• Long battery life of up to 16.5 hours to support full-day use without recharging
• Dolby Atmos speakers and dual Studio Mics that provide clear sound for calls and media playback
• HD webcam with Windows Hello facial recognition for secure and convenient sign-in
• Wi-Fi 6 and Bluetooth 5.0 for fast, stable wireless connections and easy accessory pairing
• Multiple ports including USB-C, USB-A, and Surface Connect to connect displays, accessories, and power sources without extra adapters
• Lightweight design at approximately 3.4 pounds, making it easy to carry and fit into most bags

Key specs

• Processor: 11th Gen Intel Core i7-1185G7
• Memory: 8 GB LPDDR4X RAM
• Storage: 512 GB SSD
• Display: 15-inch PixelSense touchscreen, 2496 × 1664 resolution, 3:2 aspect ratio
• Battery life: Up to 16.5 hours
• Weight: Approximately 3.4 pounds
• Wireless: Wi-Fi 6, Bluetooth 5.0
• Ports: USB-C, USB-A, Surface Connect
• Audio: Dolby Atmos speakers, dual Studio Mics
• Camera: HD webcam with Windows Hello facial recognition

Connectivity and compatibility

This laptop offers a versatile set of ports and wireless options to fit into various work environments. The USB-C port supports external displays and fast data transfer, while the USB-A port allows connection to legacy peripherals like flash drives and mice. The Surface Connect port provides a dedicated charging solution without needing additional adapters. Wi-Fi 6 ensures fast and reliable internet access, which is essential for video conferencing and cloud-based workflows. Bluetooth 5.0 makes pairing with wireless accessories straightforward and stable.

Ideal uses and environments

The Surface Laptop 4 is well suited to professionals who need a balance of power and portability, such as business users, students, and remote workers. Its high-resolution touchscreen and long battery life make it a strong choice for those who work on detailed documents, presentations, or creative projects throughout the day. The clear audio and webcam features support frequent video calls, making it a reliable companion for hybrid work and study setups. Its lightweight design and durable build also fit well for users who move between locations regularly.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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